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Daphne Tubbs

Vacaville, CA *****

adwvrx@r.postjobfree.com

+1-707-***-****

Authorized to work in the US for any employer

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Work Experience

Administrative Assistant

Rolling Hills Memorial Park - Richmond, CA

July 2021 to February 2023

Develop and maintain a filing system

Order o!ce supplies

Provide general support to visitors

Other general clerical duties as assigned

Answer incoming calls and make outgoing calls

Track information/locations

Process contracts

Call Center Customer Support Agent - Temp

Call Center Customer Support Agent - Temp

Transcosmos - Temporary Assignment - Sacramento

County, CA

June 2020 to July 2021

Inbound call center, we have customer with any and all questions about there auto trackers on there vehicles. Answer questions about how the Tracker works, when will there units be delivered to them, making appointments for installation of there units. If the customer is experiencing trouble with there auto trackers, troubleshooting may be needed. If the troubleshooting does work, the customer would be transferred to repair department. This was a paperless environment.

Receptionist

Ramona Miracle Touch Salon - Fairfield, CA

April 2017 to August 2020

Greets clients, perform inventory and schedule

appointment. O!ering solutions to any hair concerns. Pay attention to the Details and customer needs. Provide great customer service to all salon clients. Run errands if needed. Part-time position.

Customer Service Rep

GE Long-term Insurance - San Rafael, CA

February 2007 to August 2014

Answer calls from customers calling into a call center. Assist customer with inquiries, complaint or problems about their long-term care policy. Update policies and cancel policy. Process payment sent in for payment for policies.

Education

Education

Associate of Arts in Human Services

Kaplan University - Orlando, FL

2014

Skills

Do you have any of these top skills

employers are looking for?

O!ce experience

O!ce management

Front desk

Multi-line phone systems

Calendar management

Data entry

Phone etiquette

Organizational skills

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Microsoft O!ce, Ms word,MsExcel and Google Doc

Microsoft O!ce, Ms word,MsExcel and Google Doc

Clerical Experience

Google Docs

Typing

CPI

-

Less Document than 1 review year

-

10+ Autism years Experience

Home Care

Certifications / Licenses

First Aid Certification

CPR Certification

Assessments

Data entry: Attention to detail - Proficient

December 2021

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Administrative assistant/receptionist - Proficient

December 2021

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