MARY HAYES

** ******* ******, **** *****, NC **262 * 743-***-**** « adwvrd@r.postjobfree.com

PROFESSIONAL PROFILE

Customer service oriented professional, able to provide support and administrative services by

greeting and registering patients, providing information, and ensuring completeness and accuracy

of forms and records.

= Able to work in a deadline-driven environment and meet company guidelines for

productivity.

= Follows policies, procedures and guidelines to ensure consistent quality.

= Remain flexible and prepared to adapt to various situations.

= Microsoft Office Suite (MS Word, MS Excel, MS Outlook, and MS PowerPoint).

CORE QUALIFICATIONS

CMS1500 Claim Form m Billing Cycle m Claims Appeal Process m Medical Administrative Assistant =

Medical Terminology

Patient Processing m Patient Registration m Medical Laws & Ethics m Greenway Prime Suite EHR =

HIPAA Compliance

Basic Coding Skills for ICD/CPT m Third Party m Medicare m Medicaid s HMO m PPO

Medical Transcription m Office Accounting m Anatomy & Physiology m ICD-10 m= Medical Records

Management:

EDUCATION

Ultimate Medical Academy Associate of Science Degree / Health Science - Medical Administrative

Assistant, 2020

Ross Medical Education Center - Burlington, KY Phlebotomy, 2016

WORK EXPERIENCE

LabCorp - Burlington, NC

07/2020 - 03/2023

Specimen Processing Specialist

= Adhered to HIPAA law and LabCorp procedures and policies

= LAS Software: Scanned the label and placed the label on the specimen

= SIS Software: Scanned the test tube label and applied the data in the system

= Organized the individual tubes in the rack and followed the procedures to ensure proper

storage in each rack

= Placed each rack in appropriate order for the next department to review and pick up

Hire Dynamics Employment Agency - Greensboro, NC

02/2020 - 07/2020

Warehouse / Assembly Associate - Temporary Position

= Assemble and prepare food baskets.

= Follow established work procedures and processes to ensure deadlines are met.

= Work effectively as a team member.

Full Time Student - Lincolnton, NC 04/2018 -

05/2020

= Remain self-directed, motivated, and accountable for personal actions.

= Come prepared for class and complete assignments on time.

= Navigate new technology, utilize available resources, and set realistic expectations.

Electronics Data Magnetics - High Point, NC 12/2017 -

01/2018

Assembly Worker / Machine Operator - Temporary Position

= Trained new employees.

= Printed and boxed cards, documented packaged tickets, updated data, and kept files.

= Inspected finished products for quality and adherence to customer specifications.

= Stocked Items and took inventory of packaged items.

Loves Travel Centers - Cottondale, FL 12/2015 -

12/2017

Cashier / Customer Service Associate

= Performed various tasks including food production and serving customers at the front

counter.

= Answered phones, operated cash register, accepted payments, and made accurate change.

= Ensured accuracy of cash drawer and kept work area clean and organized.

= Worked in a fast-paced, team environment and communicated effectively with managers

and co-workers.

Wayfair - Hebron, KY 01/2014 -

07/2014

Package Handler / Quality Control

= Packed and repacked furniture, reviewed orders to verify accuracy, and inspected work to

ensure quality.

= Used scan technology to document relevant information.

= Maintained safe operating environment and worked effectively in a fast-paced environment.

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