Appointment Setter Service Representative
Resume:
Christina Martin
Very motivated worker that loves to help people in any way I can.
Gilbert, AZ 85295
***************@*****.***
A reliable, self-motivated and personable individual who is eagerly seeking a position to utilize my experience with a company that offers stability and growth. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
ARC SMART SOLUTIONS - Gilbert, AZ
August 2022 to Present
Troubleshoot customers satellite internet. Take payments over IVR system. Educate customers on our service plans. Dispatch techs if troubleshooting was exhausted. Overall try to fix customer’s internet and make sure they are happy before ending the call!
Uber eats delivery driver
UberEATS - Gilbert, AZ
January 2020 to Present
Taking orders and delivering to customers in a short amount of time. Appointment Setter
TriSMART Solar LLC. - Tempe, AZ
May 2022 to August 2022
I make outbound calls to home owners and explain to them how solar pannels work and educate them on the costs and how much money they would save, and if they were interested I would set an appointment for a consultation!
Account Recovery Specialist
Ring - Gilbert, AZ
January 2021 to June 2022
I answered inbound calls for our neighbors that couldn’t get into their ring account. Had great empathy for frustrated customers. Answered any questions our neighbors had. We did security steps to get back into their account. Made our neighbors extremely satisfied by the end of the call. I would help get there doorbells and cameras back working. We would go through troubleshooting steps. By the end of the calls I would have our neighbors doors bells and cameras fixed and they were extremely happy! Sales Associate
Ace Industrial Supply - Gilbert, AZ
November 2020 to January 2021
I did outbound sales calls to people that needed tools. Used my great customer service voice, answered any questions they had. Helped customers make a purchase that they were very satisfied in. Clean rooms, stock, customer service
Best Western
August 2016 to December 2016
Sales Associate
Forever
October 2014 to March 2015
help women find clothes and outfits, give them advice on the clothes, cash register. Fold and organize clothes.
Customer service
Cold stone Creamery
December 2013 to September 2014
12/13 - 09/14
Make ice cream, shakes and smoothies for customers. Make/design cakes. Clean and stock. Handle money/cashier. Customer service.
customer service, cleaning the restaurant, making food Taco Bell
January 2010 to May 2012
Education
High School Diploma
Canyon Valley High school
May 2010
Skills
• Cash Handling
• Troubleshooting (2 years)
• Outbound sales
• Organizational Skills
• Retail Sales
• Sales
• Computer Skills
• Customer Service
• Typing
• Time Management
• Computer Operation
• Outbound Sales
• Cold Calling
• Telemarketing
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