Customer Support Service Engineer

CURRICULAM VITAE

**, *********** *****,

Sellur,

Madurai – 625 002.

E-Mail : ***********@*****.***

R.KARTHICK.D.E.C.E, Cont. No : 960*******

OBJECTIVE

A working level position in a company as a Service engineer in hardware field . To work with the company that will capitalize my computer skills. To be effective and efficient in working as a team, fulfilling the goals assigned to the team and to pursue challenging high caliber career. TECHNICAL QUALIFICATION

Completed Diploma in Electronics & Communication Engineering in Ramu - seetha polytechnic College, Kariyapatti, Viruthunagar (DT) on 2006, in Second class with 61.33 % marks. CERTIFICATION COURSE

Completed Cisco Certified Network Associate (CCNA) in JETKING INSTITUTE, Chennai on 2007

Completed Diploma in Hardware

TECHNICAL KNOWLEDGE

PC Support Experience:

A great deal of knowledge and experience in building and maintaining Windows Win10 and Server operating systems. Installing Active Directory and configuring the DNS.Create User account and add group then assign group policy with AD. Experience with installing/supporting/administering the following programs: Microsoft Office suite applications, Symantec/McAffe/Trend Micro Antivirus, Adobe Photoshop/CS, Dreamweaver, and variety of data backup/Imaging software such as Norton Ghost, Partition Magic Pro, Part Image.OS Installation and Troubleshooting, Laser, Inkjet, MFD Printer Service, Configuration of hardware and Maintain WAN/LAN configuration systems CCTV Support Experience:

Service CCTV cameras on site Changed parts and components which broke down and replaced with new parts.

Positioned correctly all CCTV cameras in the site for proper recording and assured all areas in the facility is covered.

Assured that all CCTV in the facility are running in good working conditions. Corrected positions of the CCTV cameras to ensure all angles are covered by the cameras. Assured that the machines of the CCTV are in good working conditions. Changed cameras which break down.

Installed application software for Access System and DVR System. Learned new software programs and network systems. Configuration of DDNS Support.

Installed Attendance Terminal Systems configuration with PC, LAN Barcode Support Experience:

Service of printers & Barcode Printers & Barcode Scanner on site Changed parts and components which broken and replaced with new parts.

Supported Designing of Bartender Software for all size of variable labels generate with Code128 & EAN 13. Configuration Database Connection with Bartender.

AREA OF INTEREST

NETWORKING

SYSTEM ADMIN

SECURITY SYSTEMS (CCTV & Attendance Terminal Systems)

PRINTERS and BARCODE SYSTEMS

WORK EXPERIENCE

Service engineer in PANASONIC SERVICE CENTRE at field work on 2006 – 2007.

Service engineer in IMPACT BUSINESS SYSTEM at field work on 2007 – 2008.

Service engineer in INDIAN LIFELINE COMPANY at field work on 2008 – 2009.

Customer Support Executive in ASTIR TECHNOLOGIES on 2009 to 2022. PERSONAL INFORMATION

Date of Birth : 26.11.1985

Father’s Name : S.Renganathan

Address : 73, Kattapomman nagar,Sellur,

Madurai – 625 002.

Contact Number : 960*******

Marital Status : Married

E-Mail : ***********@*****.***

Nationality : Indian

Languages Known : Tamil : Speak, Read, Write

English : Speak, Read, Write

DECLARATION

I hereby declare that the above said information in true and correct to the best of my knowledge and I assure that I shall discharge my given duties at your full satisfaction. Place : MADURAI Your’s Faithfully,

Date :

( R.KARTHICK)

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