Ramp Agent Service Representative

Myron Calhoun

***** ****** *** **

Jacksonville, Fl. 32218, US

Day Phone: 912-***-****

Email: ***********@*******.***

Work Experience:

GAT (Ground Air Terminal Services) Commissary Manager

2400 Yankee Clipper Dr, #112 Jacksonville, FL, 32218. United States.

Independently provides food service to Allegiant Airlines. Managed 200 square foot warehouse, it’s operation and inventory of dry goods. Maintained inventory of over $200,000 of snack food, alcoholic and nonalcoholic beverages. Supervises 3 personnel in the safe operation of 5ton hydraulic lift trucks and re-supply of aircraft. Maintains safety records and re-supply registry. Conducts all necessary training to subordinate personnel. Assists with all ramp operations as needed and all necessary tasks.

Department of the Army, DES, Ft. Stewart/Hunter AAF

197 S. Lightning Rd, Bldg #1240

Hunter Army Airfield, GA 31409 United States

07/2017 TO 06/2021 Lead Security Guard (This is A Fedeal Job)

Duties, Accomplishments and Related Skills:

Independently performs, with little or no supervision, installation access control for pedestrians and vehicles utilizing standard operating procedures, written orders and regulatory requirement as a guide to access determination for a wide range of unique circumstances. Conducts traffic stops at the Installation Access Control Point (IACP) for safety and security checks. Conducts foot or vehicle patrol of perimeters, roadways, parking areas and other high traffic areas as well as interior of shops, administrative storage and other structures. Operates two-way communications equipment to summon emergency vehicles and crews when assistance is needed. Makes instantaneous decisions regarding use of deadly force, operates Active Vehicle Barrier when required, and alerts appropriate officials of apparent security violations. Operates and performs research queries on the NCIC (National Crime Information Center) workstation terminal(s) in accordance with federal and state laws to vetting personnel requiring access to the installation. Detains violators, identifies witnesses and renders first aid to injured commensurate with training certifications. Performs Physical Access Control Systems (PACS) registrar operations in order to track and enroll personnel into the badges, cards, and passes that allow access of civilian, military, contractor personnel and visitors on the installation, and exercises authority to verify and authenticate installation issued badges. Denies access to unauthorized personnel or those who do not meet authorized entry criteria. Guards provide significant support of the overall installation Antiterrorism/ Force Protection (AT/FP) capability by providing the emergency base closure, active shooter response, execution of random antiterrorism measure, physical security emergency response to an all hazards disaster and an active physical deterrent against criminal and terrorist activities targeted against US Army installations.

Department of the Army, DES, Ft. Stewart/Hunter AAF

197 S. Lightning Rd, Bldg #1240

Hunter Army Airfield, GA 31409 United States

12/2009 – 07/2017

Police Officer (This is a federal job)

Duties, Accomplishments and Related Skills:

Patrols areas of assignment while enforcing installation regulations, the United States Code of federal laws, and Georgia State laws. Conducts crime scene and traffic accident investigations and provides proper casework documentation and disposition of facts. Certified in the use of Georgia Crime and Information Center/National Crime Information Center(GCIC/NCIC) to accesses personnel data, criminal background information and crime statistics. Conducts routine investigations of reported incidents and crime scenes to include sexual assaults, assaults, robberies, shoplifting, fraud, etc. Prepares police reports and case summaries. Identifies, collects, and preserves evidence used to support criminal investigations. Excellent oral and written communicator. Process fingerprints and fingerprint cards. Analyzes and interprets local, state and federal laws and installation policies and regulations. Proficient in the use of small arms and crew served weapons. Certified in the use of RADAR detection device (Genesis II Select and LIDAR). Monitors access control to Army installation and over-watches guard force operations. Utilized a full range of investigative techniques to uncover and document the illegal commercialization and destruction of protected wildlife including surveillance, use of undercover operations and conducting interviews.

Supervisor: Douglas Purvis (912-***-****)

Delta Air Lines

1030 Delta Blvd

Atlanta, GA 30320 United States

06/2009 - 11/2009

Ramp Agent

Duties, Accomplishments and Related Skills:

Performed safety operations during the arrival and departures of commercial jet airliners. Processed baggage and air cargo for loading and unloading of aircraft. Transported baggage and cargo to airport claims area and to connection points throughout all air terminals. Operated aircraft ground servicing equipment. Worked effectively with other team members to ensure safe arrival and parking of aircraft, and departure from terminal.. Knowledgeable in the use of the automated travel system (ATS).

Sandy Springs police Department

7840 Roswell Rd, Suite 301

Sandy Springs, GA 30350 United States

08/2007 - 02/2008

Senior Officer

Duties, Accomplishments and Related Skills:

Patrolled areas of assignment to enforce the law and the prevention of crimes. Effected numerous arrests of criminal perpetrators. Conducted criminal investigations through field interviews and evidence gathering. Conducts crime scene and traffic accident investigations and provides proper casework documentation and disposition of facts. Certified in the use of the Georgia Crime Information System/National Crime Information System (GCIC/NCIC) data. Responded to calls of emergency and non-emergency situations. Mediated domestic disputes, property encroachment, civil complaints, and other related incidents. Prepared correspondence, case summaries and police reports. Identified problems and developed plans of action to resolve causes and deficiencies. Interpreted state and local laws as it applied to special situations.

Utilized a full range of investigative techniques to uncover and document the illegal commercialization and destruction of protected wildlife including surveillance, use of undercover operations and conducting interviews.

Supervisor: David Chandler 770-***-****)

Columbia County Sheriff's Office

2273 County Camp Rd

Appling, GA 30802 United States

02/2006 - 08/2007

Deputy Sheriff

Duties, Accomplishments and Related Skills:

Patrolled assigned geographical area of the county, and answered calls for service. Conducted preliminary crime scene investigations. Certified in the use of the Georgia Crime Information System/National Crime Information System (GCIC/NCIC) to access crime information data. Preserved crime scenes for investigations division personnel. Assisted stranded and lost motorists, and performed neighborhood security checks. Effectively communicated with the community to include neighborhood watch leaders and business owners. Prepared police reports, case summaries. Executed arrest warrants, and court subpoenas. Excellent oral and written communicator. Interpreted local ordinances and state laws and applied them to investigations to affect arrests. Utilized a full range of investigative techniques to uncover and document the illegal commercialization and destruction of protected wildlife including surveillance, use of undercover operations and conducting interviews. Conduct complex domestic and international investigations of both civil/administrative and criminal suspected violations of United States laws and regulations including fish and wildlife investigations to laws and regulations and those specifically under the purview of NOAA that may result in criminal or civil/administrative prosecution and criminal or civil/administrative penalties.

Supervisor: David Heaton 706-***-****)

MARTA Police Department

2424 Piedmont Rd, NE

Atlanta, GA 30324 United States

09/2003 - 02/2006

Police Officer

Duties, Accomplishments and Related Skills:

Patrolled transit system depots to protect life and property. Enforced municipal, state and federal laws as applicable to investigations, arrests. Conducted investigations of criminal activities and public complaints. Issued reading of Miranda Rights with full disclosure after arrests. Generated police reports from investigative findings, gathered intelligence and collected evidence. Coordinated with bus and rail supervisors on transportation safety. Assisted patrons of the public transportation system with information and directions, as well as, provided security and safety. Provided testimonials during court proceedings. Communicated effectively both orally and written.

Supervisor: Sergeant McIntyre 404-***-****)

US Army Infantry Center, Directorate of Facilities, Engineer

Bldg 4

Ft. Benning, GA 31995 United States

02/2003 - 08/2003

Ammunition Handler

Duties, Accomplishments and Related Skills:

Inventoried, issued, and stored military explosives and ammunition accounting for over $1Million of various munitions. Prepared ordnance for issue to installation units and for commercial shipment in accordance with military, state, and federal regulations. Maintained records of all transactions regarding shipping and receiving of munitions. Stored and safeguarded hazardous materials in accordance with all governing regulations and within the Occupational Safety and Health Agency guidelines. Conducted daily safety inspections of storage magazines.

Supervisor: Lawrence Hill 706-***-****)

Atlantic Southeast Airlines

990 Toffie Terrace

College Park, GA 30337 United States

05/2002 - 09/2002

Station Agent

Duties, Accomplishments and Related Skills:

Assisted customers at ticket counter by providing flight reservations, boarding passes, ticket purchases, and general information. Conducted aircraft ramp operations by servicing aircraft with ground power equipment. Processed inbound/outbound baggage

Supervisor: William Bryant 706-***-****)

US Army, Henry Caro Noncommissioned Officer Academy

Bldg 4

Ft Benning, GA 31995 United States

05/2000 - 04/2002

Assistant Test Control Officer

Duties, Accomplishments and Related Skills:

Conducted investigative inquiries on testing materials based on monthly error reports and evaluations. Provided support to the Test Control Officer with duties relating to accountability and control of test materials. Ensure that testing facilities meet regulatory guidelines for security and favorable testing environment. Provide training to test clerks on proper test score data entry.. Performed various administrative functions to include; inventory control of classified materials and publications management. Advised executive staff of tests procedures and regulatory compliance. Reviewed proponent exam contents for accuracy. Accounted for over 500 copies of confidential test booklets. Performed controlled destruction of classified materials

Supervisor: Howard Young 706-***-****)

Total Solutions

1600 1st Ave

Columbus, GA 31901 United States

09/2001 - 02/2002

Customer Service Representative

Duties, Accomplishments and Related Skills:

Processed in bound telephone calls for customer call center. Conducted investigative inquiries into customer complaints for AT&T calling card department. Completed sales for calling card totaling Conducted detailed billing analysis, processed electronic payments, credit card authorizations and merchant referrals. Resolved customer conflicts through consultation of services offered and providing requested information.

Supervisor: Toni Robinson 706-***-****)

US Army, Henry Caro Noncommissioned Officer Academy

Bldg 4

Ft. Benning, GA 31995 United States

08/1997 - 05/2000

Small Group Leader

Duties, Accomplishments and Related Skills:

Trained and instructed 16 students on 332 hours of Military Leadership and Infantry Tactics courses. Performed student evaluations and career counseling for a class 0f 10 to 15 students. Investigated complaints, resolved conflicts and advised managers and executive staff of appropriate disciplinary actions. Reviewed lesson plans. Managed daily training plans and activities. Conducted training needs assessments surveys. Conducted inspections of training events and testing procedures. Transported, stored, and accounted for ammunition supplies for field training exercises. Supervised student activities and performed other duties as required. Excellent communicator both orally and written.

Supervisor: William Graham 706-***-****)

US Army, 1st Brigade, 1st Infantry Division

US Army Europe

Schweinfurt, AE United States

09/1995 - 05/1997

Planning Supervisor

Duties, Accomplishments and Related Skills:

Assisted in the planning and preparation to brigade training program and critical tasks list. Conducted detailed research and statistical analysis of subordinate training offices. Prepared short and long-range planning reports and surveys. Constructed a terrain model to life sized scale. Conducted training needs assessments to identify developmental needs, training weaknesses, and human resource requirements. Developed plans for employee retention campaign. Assumed relative duties and responsibilities in the absence of the operations manager and performed other tasks as required.

US Army

Various Locations

Ft. Benning, GA United States

04/1982 - 08/1995

Combat Trainer/Supervisor

Duties, Accomplishments and Related Skills:

Conducted team/squad level infantry combat operations training. Conducted tactical training evaluations and combat maneuvers. Supervised operations of firing ranges, maneuver and training areas. As range safety officer, briefed participants on range safety measures and requirements for proper use of weapons and range facilities. Instructed subordinates in Primary Marksmanship Instruction and in the use of the weapons trainer and Marksmanship Acquisition Computers (MAC) system. Developed and implemented training plans. Conducted combat training operations. Supervised, counseled and managed 8 member and 24 member personnel teams. Compiled statistical data for training reports. Trained and proficient in force protection, counter-terrorism and guerilla warfare tactics. Trained and proficient in land navigation and in the use of topographic maps. Trained in the use of the Global Positioning System and night vision optics. Performed duties as Equal Opportunity Representative and maintained complaint files. Performed other duties as required.

Education:

Troy State University Troy, AL United States

Master's Degree 05/2002

GPA: 3.265 of a maximum 4.0

Credits Earned: 30 Semester hours

Major: Human Resource Management

Relevant Coursework, Licenses and Certifications:

Course work: Human Resource Management, Human Resources Staffing, Strategic Human Resource Management, Compensation and Benefits.

Troy State University - Troy, AL United States

Bachelor's Degree 04/2001

GPA: 2.67 of a maximum 4.0

Credits Earned: 127 Semester hours

Major: Resource Management Minor: Military Science

Relevant Coursework, Licenses and Certifications:

Course work: Human Resource Management, Human Resource Development, Labor Relations, Business Communications.

Talladega County Training High Talladega, AL United States

High School or equivalent 05/1980

Job Related Training:

Georgia Peace Officer Standards Training - Basic Law Enforcement Course - PBLE040113S

Additional Information:

IBM Compatible PC Experience working with- Microsoft Office, Windows 2000, and Windows Millennium operating systems. Also Microsoft Outlook 6.0. Powerpoint, Excel.Skilled oral communicator

Typing Speed: 40wpm.

Awards

Letter of Commendation as Deputy Sheriff.

3 Army Commendation Awards

6 Army Achievement Awards

6 Army Good Conduct Awards

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