Customer Service Store Manager
Resume:
Bakersfield, CA
*************@*****.***
Summary
Perfectionist and highly organized store manager with 3 years of experience in leading the day-to-day operations of
ensuring timely completion of deliveries, assisting customers and managing inventory.
Skills
Employment & Labor Law, Customer Service, Leadership, Retail Management, Merchandising, Cash Handling,
Management
Experience
Store Manager
711 manager + SFO, CA
08/2020 - Present
© Grew the store's sales by an average of 20%
Increased average sales per customer by 20%
© Set up new POS terminals by hand, including all configurations and programming, for the store's expansion
© Trained the employees according to the new changes and services for the professional growth.
Employees
Sandhu Brothers + SFO, CA
06/2019 - 07/2020
* Maintained top-notch customer service ratings, consistently receiving praise from customers (average of 4-star
reviews)
Created and maintained a top-notch sales forecast for new, seasonal and discontinued products, increasing sales by
an average of 8% each year
Assisted in the training of 6 new employees, including 1 high school student, 3 college students and 1 veteran
© Maintained a 99% accuracy rating for departmental product sales, forecasting accuracy and product forecasting
accuracy
Provided customer service, keeping customers informed of product availability and understanding their needs to
ensure a successful shopping experience
© Created a team atmosphere through employee engagement and collaboration to increase sales by a minimum of
$15,000 each quarter, and a maximum of $200,000 annually
Education
Medical Science
Adesh Medical University » Bathinda, Punjab
10/2016
Iam BSN from my country. I have worked at one place for 3 years. It was 7 Eleven. I worked hard as a manager.
Ihave leadership quality. I did merchandising and cash handling.
Ihave trained so many people at store. I practiced there of good food quality and handling
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