Customer Service Assistant

I have several years in customer service. I was also an assistant supervisor at Publishers Direct Service where I was responsible for listening in on calls to make sure employees were doing the job they were assigned to do and look for areas of improvement or things that should be removed from their script. I also was responsible for capping orders if the employees had trouble closing a sale. I am a fast learner & enjoy learning new things. I think I could be an asset to your company and I'm looking forward to hearing from you. Unfortunately, I am unable to upload anything on this site so if you have any further questions feel free to reach out to me at 828-***-****