Data Entry Customer Service
Resume:
Edward Guzzarlamudi
Florence, SC *****
******************@*****.***
EDUCATION
Bachelor of Engineering in Electronics
Bangalore University - Bangalore, Karnataka, India
CERTIFICATIONS
CompTIA A+, CompTIA Net+ and CompTIA Security+
Work Keys® National Career Readiness Certificate
February 2016 to Present
Level: Silver
Issue Date: Feb 28, 2016
Certificate Id # ZFNB5CS73XDP
Verified at http://www.act.org/certificate/verify.html
WORK EXPERIENCE
Working as a Claim processor in BCBS Florence, SC from May 2020 – Till Date
We check the data entry as needed enter the data.
We review the claim for error and correct information.
We decide if an issue on the claim is to approve or send to upper management.
Inquiries maybe non-routine and require deviation from standard Screens, Script and procedures.
Performs research as needed to resolve inquiries.
Reprocessed and processed claims to fix customer issues/appeal issues.
Loaded durable medical equipment/certificate of medical necessity certification.
Other health insurance updates and correction.
Worked as a manager in Alligator party shop, Florence, SC Sep 2019 – Apr 2020
Worked as a Manager in Pat’s Superette, Florence, SC Aug2018 – June 2019.
Worked as a Claim processor in BCBS@Kelly Service Florence, SC from June 2016 to Nov 2017
Worked as Manager in Pat's Superatte - Florence, SC - October 2014 to June 2016
Greet the customers and give good customer service
To check the invoice.
Hire the employees giving training.
Update the product prices in the system.
Take the daily reports entered into spread sheet.
Take the monthly reports.
ADDITIONAL INFORMATION
TECHNICAL SKILLS:
Hardware troubleshooting, Network troubleshooting
Microsoft Office (MS Word 2013, Excel, PowerPoint etc.)
Microsoft Technologies: ASP.NET, VB, VB.NET
Programming Languages: VB, VBA, SQL, Java Script, VB Script
RDBMS: SQL 2000/2005/2008 and Oracle
EXPERIENCED IN:
• System Analysis
• Development
• Production Support
• Requirement Analysis
• Users/Client Interaction
SKILLS
VB Programmer, Software Test Engineer
Contact this candidate