Sales Associate Customer Service
Resume:
Professional Summary
Skills
Work History
Education
HARRIET STEIN
**** *** ***** **., *********, SC 29449 Cell: 843-***-**** *************@***.*** Highly motivated sales associate with extensive customer service and sales experience. Skilled in problem solving and maintaining accuracy. Possesses an insatiable drive to achieve and exceed goals. Detail-oriented and driven Executive with expertise in problem solving and managing daily office functions. l Top-rated sales performance
l Account management
l Operations analysis
l Negotiation skills
l Needs assessments
l Event management
l Product development
l Competitive analysis
l Advertising solution development
l Quality assurance
l Customer targeting
l Strategic partnerships
l Highly organized
l Excellent listening skills
l Effective negotiator
l Team building
l Attention to detail
l Critical thinking
l Exceptional interpersonal communication
l Skilled trainer
l Excellent time management skills
l Customer-focused
l Exceptional telephone etiquette
Owner, 10/1987 to 05/2014
The Printing Group, Inc. – 1049 Jenkins Road, Charleston SC l Completed and mailed bills, contracts, policies, invoices and checks. l Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.
l Developed media kits.
l Credited for playing key role in generating over $1 million per year in revenues. l Matched purchase orders with invoices and recorded the necessary information. l Reviewed files, records and other documents to obtain information and respond to requests. l Monitored payments due from clients and promptly contacted clients with past due payments. l Researched and resolved accounts payable discrepancies. Bachelor of Science: Education/Psychology, 1970
University of North Carolina - Wilmington, NC
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