Kennel Technician Management Specialist

Olivia Anderson

[ **** W Alabama St. Houston, TX 77027 ] [ *************@*****.*** ] [ 832-***-**** ] Summary of Qualifications:

• Goal oriented leader with training techniques and strategies to teach

• Communication skills and problem-solving capability

• Expertise in project management

• Knowledge in good client relations

• Excel comprehension

Education:

Bachelors of Agriculture – Animal Science May 2020 Texas State University San Marcos, TX

Relevant Coursework: Applied Leader Principles, Basic Animal Science, Animal Health, Animal Nutrition and Professional Development in Agriculture Experience:

• Senior Property Tax Analyst, Ryan LLC, Houston, TX January 2021 – Present

Pull property information, regarding Personal and Real Estate, such as Value Assessments and Tax Bills by contacting Assessor’s/Collector’s

Create projects to assemble required information for sending out mass Rendition Extension Requests as well as mass Appeals for all clients handled by our team

Build client relationships and trust, creating comfortability and understanding when handling accounts

Experience in filing Renditions, Appeals and Waivers as well as scheduling Hearings and contacting counties for additional information

• Data Management Specialist, AccessDx Lab, Houston, TX August 2020 – January 2021

Export data into an excel spreadsheet with given information formatted into state required expectation

Call State Health Departments to receive options of sending test results with supporting data information per patient

Pull the test results through our system saving it to our drive download keeping track of how many positive COVID cases versus how many negative per state

• Kennel Technician, Big Oaks Kennel & Dog Park, Buda, TX June 2018 – May 2020

Observe behavior determining whether dogs can interact safely to avoid dog fights within dog yards

Apply required medication if any needed such as anxiety medicine, joint pain, or any further specific medications

Properly clean and disinfect kennels and dog yards to avoid bacterial growth and enhance cleanliness

• Team Leader, Chick-fil-A, Stafford, TX June 2013 – November 2014

Train new employees on company history to understand company values, reinforcing correct employee behavior

Control break times and shift changes to be ran smoothly throughout the day, helping ensure productivity

Hear and solve guest complaints stimulating customer satisfaction

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