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Software: HIMSS
Knowledgeable and dedicated customer service professional with extensive experience in the call center industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Junior Paula
Contact
Address : 5311 Kumquat loop Windermere, Fl 34786
Phone
**************@*****.***
Work History
Bloom insurance Customer Service .
Customer service representative
• Provide the highest level of customer service by responding to customer inquiries via email communications
From 2022-01
To 2023-06
Arise LLC
Customer Service Representative
Assisted customers by listening closely, finding solutions to problems
Evaluated customer information to explore issues, develop potential
solutions and maintain high-quality service.
From 2018- 09
To 2021-10
Skills
Languages
MS Office
zendesk
Cloud Computing.
Software
Customer service
Interpersonal
communication skills
Quick learner
MS Office
Strategic Planning
Spanish
Speak Spanish languages fluently
Read and Write
Agero Roadside Assistance
Customer Service Representative
Established excellent Customer service strong interpersonal skills
With confident and persuasive approach. To help the Customers that have issue with their vehicles
From 2018- 09
To 2020-10
Education
University of Florida Gainesville, FL 32611
2007-2011
Certifications
French and Spanish,, Speaking reading and writing