COLONEL FRANCIS
*** **** *** *********, ** ***** [e] *.**********@*****.*** [p] 475-***-****
PERSONAL STRENGTHS
• Outstanding communication and presentation proficiency
• Solid strategy, decision making and problem-solving skills
• Enthusiastic and motivated team player
• Professional and conscientious work ethic
MCMELLON BROS., INC July 2021 – April 2023
Deburrer Stratford, CT
•Maintain spreadsheets of different metal materials, weight solid and shavings.
•Coordinated the pickup and sale of scrap metal solids and shavings.
•Deburring helicopter parts to specific angles and decimals percentages.
•Receive inventory to stock.
•Counting quantities Packing and shipping orders.
•Crane and forklift operator.
EBP SUPPLY SOLUTIONS October 2020 – July 2021
Night Warehouse Selector Milford, CT
• Read labels, identify warehouse location, pull items from shelves based on number, size, quantity.
• Transport orders to the correct docking area using an electric pallet jack.
• Sort, label orders, placing cases or items on skids by size and weight and shrink wrap.
• Ensure each product is not damaged before loading.
• Mark wrapped pallets with identifying information, checking item for distributions to prevent errors.
• Load finished pallets onto trucks.
VICTORINOX SWISS ARMY August 2012 – March 2019
Customer Service Representative Monroe, CT
• Manage a large volume of orders and calls.
• Resolve order errors and pricing discrepancies.
• Process customer credit card sales transactions.
• Tactfully communicate and enforce company policies, procedures, and standards with Sales and
Customers.
• Work closely with Operations, Marketing, Supply Chain, Logistics and Sales.
EDUCATION Stratford High School, Stratford, CT – September 1998
Housatonic Community College, Bridgeport, CT, General Studies – April 2000
SKILLS Microsoft Word, Excel, Intermediate ERP (SAP) knowledge, Machine Operator Class I, II and III Certification, Customer Service experience