Cover letter

Marcus Marson Jr

201-***-****

*** ***** *** ****** **

Dear Hiring Manager,

I would like to express my sincere appreciation for taking the time to review my application for the Data Analyst position at your company. My name is Marcus Marson Jr, and I am a soon-to-be graduate of Montclair State University with a degree in Information Technology. Throughout my academic journey, I have been able to develop a unique set of skills and experiences that I believe would make me a valuable asset to your team.

From a young age, I have always been fascinated by the idea of using creative and strategic problem-solving to make the world a better place. My interest in puzzles and chess clubs as a child helped me develop critical thinking skills that I have been able to apply to real-world situations. Today, I am driven by my passion for creating new ideas and finding innovative ways to help others.

During my time in college, I worked full-time while also exploring different opportunities in business and entrepreneurship. I have always enjoyed researching and adapting to new topic trends, as well as capitalizing on opportunities in creative ways with proper frameworks set in place. One of my most significant accomplishments was creating a profitable expert advisor using coding and other tools.

I understand the importance of data analysis in today's business world, and I believe I can make a significant impact on your team and in your company. I have been working since I was legally able to work and even younger. I recently stepped down as a T-Mobile store manager to focus on pursuing my passions and career in technology. I am excited about the opportunity to contribute my skills and expertise to your team and learn from the talented professionals at your company.

Thank you again for considering my application. I look forward to the opportunity to discuss my qualifications further with you.

Sincerely,

Marcus Marson Jr

Marcus Marson Jr

Call/Message: 201-***-****

E-mail: adwv1a@r.postjobfree.com

Github: marcusmarsonio

Education

Montclair State University, Montclair, NJ

Bachelor May 2023

Information of Technology

Associate Degree in Science:

Bergen Community College, Paramus, NJ

Associate in Science May 2020

Major: Computer Science

Skills

● Capable of analyzing and solving problems quickly and efficiently

● Good communication with peers and clients

● Team building supervision and manager

● Interview, train, evaluate staff performance, staff development and training

● Responsible for managing clients expectations in delivering superior levels of service

● Improving customer experience and building customer loyalty

● Digital marketing and social media marketing skills

● Technical skills and foundation

● Adapting to real and solving real-world events and market Certifications

● AWS Developer Associate: Identity & Access Management

● Python certificate by Google

● The SAS Environment

● AWS Developer Associate: AWS CloudFormation

● AWS Developer Associate 2021: CloudFormation

● Designing & Implementing Views

● Defensive Programming Input

● Introduction to Artificial Intelligence

● Software Engineering, Security and Vulnerabilities

● Software Development Concepts: Software Development Glossary

● Software Design and Development: Design Patterns & SOLID Principles

● Software Design and Development: Software Engineering & SDLC Phases Internships

Software Quality Assurance and Testing

Manual Quality Assurance

● Working in a agile software development environment and understanding the software life cycle

● Understanding the employer's use of product or service and test User interface experiences using Jira and TestRail.

● Performing Black-box,smoke,functional,UI and regression testing.

● Compatibility testing on a variety of platforms and devices.

● Participating in daily stand-ups and sprint planning and willingness to work alongside peers and leaders.

● Database:MySQL

● Api Testing:

● Postman, REST API,Charles Proxy

● Bug tracking: Jira,TestRail

● Web Testing:Chrome Dev tools

● Platforms:Mac OS X, Windows,IOS,Android OS,Linux Experience

T-Mobile Edgewater, NJ

Retail Store mobile associate 01/23- present

● Implementing and adding strategies I learned to make me top associate in the district

● Analyzing personal data using power bi to help me attain and exceed metrics

● Gather clients expectations and needs and targeting them with the properly equipped products and services.

● Helping clients understand the user interface of their product to reduce return

● Breaking down billing components for clients to understand

● Working efficiently and effectively for clients needs and expectation in a timely manner

● Adapting to new technologies and products to serve clients expectations

● Implementing frameworks to help me and clients

T-Mobile Emerson, NJ

Retail Store Manager 09/21 - 01/23

● Stay current on all technology, products, services, promotions, and help the team do likewise.

● Build and design creative templates and frameworks for employees to attain and convert on new products.

● Analyzing metrics and data using power bi to enhance and track store performances.

● Deliver data analytics information to employees in an understanding manner to improve their performance.

● Stay up to date with business making sure conversions and upsells are happening throughout the day of business.

● Develop entry level employees to top selling mobile experts by providing my own methodology to build a successful store.

● Making sure that customer wait times are as low as possible.

● Work on marketing ideas to bring more customers in and convert that traffic into conversions.

● Support team initiatives and create an inclusive environment.

● Making sure merchandise and store planogram is complete on time.

● Receive and ship inventory, also making sure the store always looks its best.

● Solve any escalations throughout the business.

T-Mobile Teaneck, NJ

Retail Store assistant Manager 09/19 -07/21

● Stay current on all technology, products, services, promotions, and help the team do likewise

● Stay up to date with business making sure conversions and upsells are happening throughout the day of business

● Develop assisting employees to top selling mobile experts by providing my own method to build a successful store

● Making sure that customer wait times are as low as possible

● Explain the service with price to new customer including any finance down payments

● Collaborate with manager to accomplish meeting business needs and goals

● Making sure merchandise and store planogram is complete

● Receive and ship inventory, also making sure the store always looks its best T-Mobile Teaneck, NJ

Mobile Associate -Retail Sales 07/18 - 08/2019

● Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store

● Working in low volume traffic and helping management convert it to a high traffic store

● Approaching service and sales needs with composure, integrity and compassion

● Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

● Effective at balancing customer needs and performance goals.

● Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. Software Proficiencies/project use

MS OUTLOOK, MS WORD, MS EXCEL POWERPOINT HTML5 CSS3 Javascript Bootstrap Node_js Python tensorflow tinker Java React_js React_native jquery openai api langchain pinecone

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