Baljinder Kaur

Skill Development/Administration/Customer Service

Sydney NS

+1-782-***-****

adwuzf@r.postjobfree.com

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level operations Manager position. Ready to help team achieve company goals.

Work History

Centre Manager

Markandashwar Shivji Education Trust, Patiala

Worked with Project Implementation Agency as a Centre Manager under the placement Linked skill development project by Ministry of Rural Development, Government of India. This is the project to provide Skill Training to unemployed youth of rural background.

End to end operations management.

Updating of MIS on Departments portal.

Organization of Social Community Mobilization.

Organizing Community Development camps in rural areas. Management of HR related duties.

Customer Care Executive

Dr. ITM Limited

Client handling on Calls.

Documents verification of Clients.

Resolve and close the clients issues. Organizing Job fairs etc. Preparation of client history.

IT Trainer

Team Lease Skill Academy, Mohali

Worked with Project Implementation Agency as a Information Technology Trainer under the Skill Development Project by Ministry of Rural Development, Government of India

Compiled IT training and assessment resources based on understanding of technical processes and skills-development needs. Updated training coursework and requirements according to Project. Blended traditional learning approaches with existing and new technologies and used variety of learning tools to create and deliver 2022-05 - 2023-04

2020-11 - 2022-03

2018-05 - 2020-02

learning programs that produced results.

Prepare Trainees to IT friendly.

Education

Masters in Technology : Electronics And Communications Engineering

Punjabi University - Patiala

Bachelor of Technology: Electronics And Communications Engineering

Punjab Technical University - Patiala

Diploma in Electronics And Communication: Electronics And Communication

Punjab Technical Board - Patiala

Certifications

Microsoft MCITP Enterprise Administrator Server 2008 Diploma in Office Automation and desktop Publishing Industrial Training in Embedded System

Accomplishments

4 Weeks Industrial Training in Bharat Sanchar Nigam Limited (BSNL) Patiala, IN.

6 Months Industrial Training in SPIC, Chandigarh.

Successfully competed project on Performance investigation of Bidirectional Broadband passive Optical Network.

2014-08 - 2016-05

2011-12 - 2014-04

2009-11 - 2011-08

2014-05

2014-09

2012-06

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