Delivery Driver Customer Support
Resume:
BRIAN JOHNSON
Hernando, MS *****
********.**@*****.***
Dependable and service-focused Delivery Driver motivated to deliver consistent, prompt and courteous service. Clean MVR Record
MS License
Commercial Material Transportation
Communication and Interpersonal Skills
Valid Driver's License
Problem-Solving
Loading and Unloading
Clean Driving Record
GPS Navigation
Ability to Lift 50 Pounds
Efficiency and Time Management
Vehicle Safety and Maintenance
Order Fulfillment
Road Safety Knowledge
CDL Class A
Merchandise Restocking
Customer Relationships
Delivery Verification
Traffic Laws and Regulations
Delivery and Shipment Records
Dependability and Honesty
Vehicle Inspections
Able to Lift 75 Lbs
Inventory Systems
Work Order Management
Inventory Management
Customer Support
Two-Way Radio Operation
Commercial Driving Experience
Written and Verbal Communication
Order Adjustments
Attention to Detail
Safe Driving Practices
Product Distribution
Liftgate Operation
Basic Math Skills
02/2022 to 03/2023
COCA-COLA CONSOLIDATED, INC.
Memphis, TN
Delivery Truck Driver
Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty. Loaded, balanced and secured product to safely transport goods. Maintained safe driving habits to protect property and general public on roadways. Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional. Utilized pallet jacks and forklifts to load and unload materials off trucks. Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Contacted customers prior to delivery to confirm and coordinate delivery times. Obtained receipts or signatures for delivered goods, collecting payment for services when required. Verified order details at distribution center and customer locations to prevent errors. Maneuvered shipments with carts, hands trucks and pallet jacks, loading and unloading vehicles to maintain tight timetables.
Maintained telephone and radio contact with supervisor to receive delivery instructions. BACHELOR OF ARTS: BUSINESS MANAGEMENT 05/2016
Jackson State University, Jackson, MS
ASSOCIATE OF ARTS: BUSINESS MANAGEMENT 05/2014
Coahoma Community College, Clarksdale, MS
SUMMARY
SKILLS
EXPERIENCE
EDUCATION AND TRAINING
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