Call Center Data Entry

Jennifer D. Phillips

*** ****** ****

Apt ***

Sparks, NV 89434

Mobile: 775-***-****

*************@*****.***

Objective: To obtain a Customer Service position that is challenging and that allows for professional growth, as well as personal growth.

Qualifications: Extensive customer service experience. Resolving customer issues, data entry and answering incoming and outgoing phone calls. Microsoft Word, Excel, Teams and Outlook. Five9 phone system, CCS and CRM.

January 2016 – June 2022 Gas South, LLC Atlanta, GA

Call Center Rep II

Customer Care/Acquisitions

Supervisory Level

May 2012 – January 2016 Gas South, LLC Atlanta, GA

Call Center Rep II

Customer Care/Acquisitions

May 2010 – May 2012 ProCore Solutions, LLC Atlanta, GA

Call Center Rep II

Customer Care

Education: Etowah High School Woodstock, GA

High School Diploma – 1992

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