Reservation Agent Reservations

Alexandra Resnik

**************@*****.*** 786-***-**** 10755 Windward St Parkland, Fl 33076

OBJECTIVE To get a better opportunity to grow my personal and Professional skills. I would like to be part of your staff to improve my knowledge and my years of learning.

SKILLS & ABILITIES Customer Service

Computer: MS Office: MS Word, MS Excel.

EXPERIENCE • Reservations agent, Ultimate Resort vacation, Weston, Fl 33326 - 2022- present.

Assistant and advising client to choose a variety of travel options.Making

reservation, checking availability of the accommodation,processing payment, se Dion confirmation detail to the customer,informant clients of additional services or packages such us tours ticket, travel insurance and upgrade.

Provide support to the clients who may need to cancel or amend their reservation

Front Desk agent, Bonaventure Resort & spa, Weston, FL 33326—2012 -

February 2023

Responsible for handling front office reception and administration duties, including greeting guest, answering the phone scheduling appointments singing in and out the guest. Also, work with other staff member to ensure rooms meet Hotel standards and accommodate any guest special client needs.

Teller, Mellon United National Bank, Biscayne, Miami, FL 33149 — 2005—2011

Assisting customers in opening a new account, deposit and withdraw money in he/she account, exchange foreign notes at a prescribed rate, cashing check update the account of the customer.

Teller, Bank Atlantic, Hialeah, Florida 333018—2004-2005

Assisting customers in opening a new account, deposit and withdraw money in he/she account, exchange foreign notes at a prescribed rate, cashing check update the account

Teller, Ocean Bank, Hialeah Florida 33012—2002-2004

Assisting customers in opening a new account, deposit and withdraw money in

EDUCATION Broward College – Present A.S. degree in Early Childhood Education

Miami Lake Education Center — Banking and Finance

South Miami Sr. High — Hight SC Teller, Ocean Bank, Hialeah Florida 33012— 2002-2004

REFERENCE Bonaventure Resort and Spa

Sishena Vanisavath - 571-***-****

Sergio Maura’s - 561-***-****

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