Data Entry Billing Specialist

Location:

Salem, VA

Posted:

May 01, 2023

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Troy Randall Craig

Business Management Professional

540-***-**** **********@*****.*** 4836 Celtic Circle, Salem, VA 24153 PROFILE SUMMARY

Award-winning business management professional with over 17 years of experience in managing and growing successful companies. Adept at developing and implementing strategic plans to drive revenue growth, improve operations, and enhance customer satisfaction. Strong leadership skills with a track record of building and motivating high-performing teams. Recognized for outstanding business performance and commitment to community service with a national award. Seeking a management position to leverage my skills and experience to drive success in a dynamic organization. TECHNICAL SKILLS

• Windows

• Microsoft Office

• Word Processing

• Data Entry

• Rent Roll

• T-Soft

• Computer Software

• Application Knowledge

• Design

• Data Analysis

• Accounting

• Marketing

• Business Management

• Business Administration

• Customer Service

• Staff Management

SOFT SKILLS

• Inventory Management

• Scheduling Management

• Presentation Creation

• Adaptability

• Written and Verbal

Communication Skills

• Time Management

• Problem Solving

• Critical Thinking

• Flexibility

• Emotional Intelligence

• Attention to Detail

• Responsibility

• Strong Work Ethic

• Creativity

• Relationship Building

• Leadership

• Active Listening Skills

• Conflict Management

• Proactive

• Negotiation

• Project Management

• Multitasking

• Organizational Skills

CORE COMPETENCIES

• Experience with developing and implementing effective marketing strategies.

• Strong leadership skills with the ability to effectively manage and motivate teams.

• Adept at hiring, managing, and training the staff.

• Excellent communication, interpersonal skills, strong strategic planning, and decision-making abilities.

• Proven track record of successfully managing and growing a business and understanding of industry trends and regulations.

• Extensive experience in financial management and budgeting as well as problem-solving and critical thinking skills.

• Proven ability to identify and capitalize on new business opportunities to analyze data and make informed business decisions. PROFESSIONAL EXPERIENCE

Owner/Manager Jul 2014 – Jan 18

Uptown Tan

• Overseeing the daily operations of the tanning salon

• Hiring and training staff members

• Managing the salon's finances, including budgeting and bookkeeping

• Maintaining a clean and safe environment for customers. Owner/Manager Oct 2002 – Jul 2013

Lava Tanning & Massage

• Managed day-to-day operations of the business, including staffing, scheduling, and customer service.

• Developed and implemented strategies to increase sales and profitability.

• Maintained financial records, prepared budgets, and tracked expenses.

• Oversaw the maintenance and upkeep of equipment and facilities. Property Manager Mar 2001 – Oct 2002

Great Atlantic Management

• Responsible for the management and upkeep of multiple properties, including rental units, common areas, and grounds.

• Coordinated and supervised maintenance and repair work as needed.

• Handled tenant relations, including rent collection, lease agreements, and addressing complaints or issues.

• Prepared reports and financial statements for property owners and investors. Page 2 of 2

Document Retention Specialist May 1998 – Mar 2001

First Union National Bank, Roanoke Virginia

• Managed the document retention program for the bank, ensuring compliance with regulatory requirements and company policies.

• Developed and implemented procedures for the proper storage and destruction of documents, including physical and electronic records.

• Conducted regular audits to ensure compliance with retention schedules and identified and addressed any issues or discrepancies.

• Provided training and education to staff on document retention policies and procedures and served as a resource for document- related questions or concerns.

Telephone Operator 1997 – 1998

Call Connection Network

• Answered incoming calls and directed them to the appropriate department or individual.

• Provided basic information and assistance to callers.

• Operated a switchboard or telephone system to connect calls to the correct extension.

• Assisted with basic troubleshooting and resolution of technical issues related to telephone and voicemail systems. Process Planner 1995 – 1997

Home Shopping Network

• Developed and maintained process plans for the manufacture of products.

• Coordinated with production and engineering teams to ensure that processes met quality, cost, and delivery requirements.

• Monitored production progress and identified areas for improvement in the manufacturing process.

• Collaborated with cross-functional teams to implement process improvements and resolve production issues. EDUCATION

Massage Therapist 2001