Crew Member Customer Service

AALIYAH MASON

**** * ************ ***, *******, IL 60639 773-***-**** *************@*****.***

CAREER OBJECTIVE

To obtain experience in the field of study in which I aspire to work in, building upon and utilizing my collegiate, internship, community experience, and activities.

WORK EXPERIENCE

CHICAGO PARK DISTRICT, CHICAGO IL

SEASONAL GYMNASTICS RECREATIONAL LEADER, 2018-2019

Taught young children how to do gymnastics, which including the four major events; bars, floor, beam, and vault.

Inspect recreational facilities for cleanliness.

Examined injured persons and administered first aid and cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.

Maintained constant surveillance of patrons in the facility and acted immediately and approximately to secure the safety of patrons in the event of company.

ULTA BEAUTY, RIVER FOREST IL

CASHIER, 2020-2021

Greet customers as they arrive at the counter with their purchases and provide them with information on prices.

Accept both cash and credit cards and process payments according to standard operating procedures.

Tender change and receipts to customers and ensure that they check both before they leave the counter.

Actively monitor assigned self-checkout systems, aid, and interevent where required.

Assist customers in choosing the right product by explaining and demonstrating features of selected items.

RIVIAN

SECURITY PROFESSIONAL, MARCH 2022-PRESENT

Ensure the facility is provided with high quality security services to protect people and property by reporting safety concerns, security breaches and unusual circumstances both verbally and in writing.

Build, improve and maintain effective relationships with both client employees and guests.

Greet guests and employees in a professional, welcoming manner and answer any questions they might have.

AMC THEATERS

CREW MEMBER, AUGUST 2022-PRESENT

• Roam theaters to ensuring safety, and engaging guests.

• Help maintain clean facilities, such as lobbies, concession stands, hallways, and auditoriums.

• Assisted with the setup and breakdown of movie theater before and after movies.

• Provided exceptional customer service to ensure a positive experience for all guests by following

company policies and procedures as well as anticipating needs of customers.

EDUCATION

UNIVERSITY OF ILLINOIS AT CHICAGO, CHICAGO, IL

Bachelor Degree in Nursing Candidate, Expected graduation, May 2024

ILLINOIS STATE UNIVERSITY, NORMAL, IL

Bachelor Degree in Biology Candidate

LINCOLN PARK HIGH SCHOOL, CHICAGO, IL

High school diploma

3.38/4.2 GPA

REFERENCES

Juan Mendoza: 312-***-**** 1824 S Wood St, Chicago, IL 60608

Lyn Jackson: 708-***-**** 7231 Lake St, River Forest, IL 60305

Contact this candidate