Stephanie Cooper
Raleigh, NC *****
*********@*****.***
Successful telemarketing and customer service representative for 5 plus years. Skills in data entry and also in call center. Works well with clients as well as a great team player. Work Experience
Customer Service Representative
Amazon.com - Seattle, WA
March 2016 to April 2020
Inbound calls from prime members
Warehouse Associate/Driver
Amazon - Durham, NC
December 2015 to March 2020
Logistics/ transportation . Picking up and delivery of products to business and residential customers. Packaging and labeling of products that are to be shipped out of warehouse. Package Handler/Sorter
Pfizer Clayton - Clayton, NC
May 2008 to October 2013
Packaging
Pack medical supplies in a timely manner. Make sure all supplies were safe and wrapped properly. Team leader
Ibm Durham - Durham, NC
March 2001 to January 2005
Check computers after they come down assembly line connect to monitor to see if it pass or failed. Education
High School Diploma
Rocky mount senior high - Rocky Mount, NC
1992
Business Administration
Shaw University Raleigh - Raleigh, NC
High school diploma in Business Administration
Livingstone College Salisbury - Salisbury, NC
Skills
• Outbound Sales
• Packaging
• Telemarketing
• Assembly
• Cold Calling
• Sales
• English
• Box Truck
• Inside Sales
• Delivery Driver Experience
• Driving
• Outside sales
• Salesforce
• CRM Software
Assessments
Customer Focus & Orientation — Proficient
June 2020
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.