Service Representative Medical Receptionist
Resume:
Kelly Clay
School Bus Driver
North Canton, OH **720
*********@*****.***
To obtain a position where I can contribute and expand my knowledge in the area of Customer Service. Authorized to work in the US for any employer
Work Experience
School Bus Driver
North Canton City Schools - North Canton, OH
October 2015 to Present
I have been driving bus for 6 years, I just did my recertification in November of 2020. PSR
Aultman North Canton Medical Group - Canton, OH
May 2013 to October 2015
Responsibilities
I am the front desk receptionist, I take inbound phone calls, I collect co-payment,past due payments and sel pay payments, I post them to the patients accounts. I also maintain a cash drawer that I balance and post all of my payments every evening.
Skills Used
Customer Service Skills
Telephone Skills
Cash Handeling Skills
Cash,Check, and Credit Payment Posting
Medical Receptionist
Mansard Medical - Canton, OH
June 2012 to May 2013
*Taking inbound calls
*Making outbound calls
*Scheduling patients for office visits
and hospital tests
*Submitting request for referrals
*Collecting and verifying demographic
and insurance information
*Scheduling in office lab appointments
*Working with EMR and All Scripts
*Posting patient fee slips
*Collecting co-pays and account payments
Scheduler
Aultman Hospital - Canton, OH
2008 to 2010
*Taking inbound calls
*Scheduling patients for all radiology appointments
*Verifying demographic and insurance information
*Calling patients to verify appointment times
Customer Service Representative
Huntington National Bank - Canton, OH
1998 to 2008
*Open and closed branch
*Processed customer and merchant transactions
*Balanced and maintained cash flow in the cash vault
*Balanced and maintained personal cash box
*Prepared large change orders for merchants
*Replenished ATM cash, receipt rolls and ink ribbons
*Held one half of the office vault combinations
Assistant Teacher
A Wonder world Learning Center - North Canton, OH
1995 to 1998
*Contributed to the daily lesson plans
*Worked daily in developmental centers
*Assisted parents with potty training
*Kept a daily personal log for each child
*Assisted children with developmental play
Education
General Education
Glen Oak High School - Canton, OH
1994 to 1995
General Education
Hoover High School - North Canton, OH
1991 to 1994
Skills
• Clerical experience
• Allscripts
• Medical Scheduling
• Medical Receptionist
• Insurance Verification
• Medical Office Experience
• Medical Records
• School Bus Driving
• Bus Driving
• Patient Care
• HIPAA
• Cash handling
Certifications and Licenses
Medical Terminology for Health Professions
May 2009 to Present
This certificate was awarded to me by Corexcel.
CDL B
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