Heather Gilbert
Ph: 913-***-****
******************@*****.***
Overland Park, KS 66212
Objective
Reliable, energetic, solution-driven, and hard-working. Ability to maintain a positive and thriving work environment through steadfast-leadership and exceptional interpersonal skills. One-of-a-kind life-long experience in Property & Commercial Management well beyond my professional years.
Employment History
Community Manager
2017- Current
Price Brothers Management Company- Overland Park, KS
Ensures fiscal budgetary compliance & participates in monthly and annual budget preparation processes
Manager of the Year 2018 and Property of the Year 2019
Nominated to help lead a Company-wide Mentorship program aiming to improve personal and career development internally
Selects, supervises, trains, and monitors on-site staff while establishing schedules, submitting payroll, and completing staff reviews
Resolving all tenant and staff conflicts and/or disputes while completing incident reports as needed
Monitor and improv all facets of resident retention and acquisition
Determines any gaps in Property performance and assists with completing and delegating day-to-day projects
Regional Community Manager
2016-2017
I.E. Property Management- Kansas City, MO
Facilitated building renovations from conception to completion
Maintained facilities up to code & determined areas of improvement based on routine Property audits
Sought out & negotiated bids for contract work
Determined any gaps in Property performance and assisted with completing and delegating projects
Monitored and improved all facets of resident retention and acquisition
Roving Leasing Manager
2011-2015
Signature Real Estate- Overland Park, KS
Professionally leased rental apartments to maximize income and achieve property occupancy goals. Maintained 65% closing ratio well above the required 35%.
Completed marketing reports, applications, and leases, as needed.
Completed audits of leasing files and reports
Led team meetings to discuss goals and maintain property standards
Implemented outreach-marketing efforts to gain referrals from area businesses and employers
Skills
Proficient in Yardi, Rent Café, App-folio, Voyager, and Microsoft Office
Fair Housing accredited