Jonte Briggs

Bryans Road, MD

adwudp@r.postjobfree.com

267-***-****

Looking to gain a position with an organization who can utilize 9 years of customer service experience, former US Navy training, and basic medical experience . Work Experience

Warehouse Manager Dreifuss Fireplaces - Philadelphia, PA November 2022-January 2023 Temp

● Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.

● Schedule and oversee the warehouse team, and manage the flow and quality of work .

● Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary.

● Meet regularly with warehouse leads to analyze productivity and develop actionable plans .

● Oversee and manage logistics for transporting products to customers and job sites. Night Auditor Alexander Inn- Philadelphia, Pa October 2022 -November 2022

● Daily reporting of accounts payable, transactions, and verifying all documents for day turnover

● Maintain cleanliness of lobby area

● Reception duties, assist with arrivals and departures

● Handling customer requests and complaints and directing other employees or departments accordingly

Gap In Employment - Self Employed April 2022 -Oct. 2022

● Due to health concerns and inability to perform my job functions without accommodations I was forced to take some time off ..

● Temporary roles as a cashier associate were also obtained . My duties included, but we’re not limited to, maintaining great customer face to face interaction while providing knowledge and appropriating sales .

Night Auditor Sonesta Simply Suites - Mount Laurel, NJ October 2021 - April 2022

● Daily reporting of accounts payable, transactions, and verifying all documents for day turnover

● Maintain cleanliness of lobby area

● Reception duties, assist with arrivals and departures

● Handling customer requests and complaints and directing other employees or departments accordingly

Gap In Employment - Self Employed Dec. 2020-Oct. 2021

● During this period,I started my own company and embarked on a journey of Self Employment as an entrepreneur .

● Time was also spent in self employment roles such as ; Delivery driver. Amazon Delivery Driver Amazon - Philadelphia, PA November 2020 - December 2020

● Loading, transporting, and delivering packages

● Review stops before an after delivery to ensure quality service

● Ability to utilize GPS and smartphone

● Ability to lift up to, but not limited to, 75 lbs without assistance Amazon Associate Amazon - Philadelphia, PA November 2019 to August 2020

● Process customer orders

● self management

● Ability to work a smartphone

Customer Service Rep Winner Airport Parking - Philadelphia, PA August 2019 to November 2019

● Driving Experience

● Checking customers in and out and processing key fobs

● Organizing and balancing reports for customer detailing and servicing

● Managed customer accounts

● Handled reservations

● Collected and documented orders

Night Auditor Doubletree - Plymouth Meeting, PA May 2018 to August 2019

● Assist with front desk duties, check guests in/out

● Balance accounts and run reports using OnQ system

● Assist where needed to accommodate all guests ( housekeeping, maintenance, etc.) Education

Mount Pleasant High School - Wilmington, DE September 2013 to May 2015

● Highschool Diploma

Penn Foster Career College - Online March - Current Skills

• Customer Service

• Microsoft Office Proficient

• Auditing

. Payroll Processing

. Forklift Operator

Certifications/Licenses

● Penn Foster Career College - Sterile Processing Technician Certification

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