Delivery Driver Forklift Operator Clerical Microsoft Office
Resume:
Jonte Briggs
Bryans Road, MD
***********@*****.***
Looking to gain a position with an organization who can utilize 9 years of customer service experience, former US Navy training, and basic medical experience . Work Experience
Warehouse Manager Dreifuss Fireplaces - Philadelphia, PA November 2022-January 2023 Temp
● Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service.
● Schedule and oversee the warehouse team, and manage the flow and quality of work .
● Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary.
● Meet regularly with warehouse leads to analyze productivity and develop actionable plans .
● Oversee and manage logistics for transporting products to customers and job sites. Night Auditor Alexander Inn- Philadelphia, Pa October 2022 -November 2022
● Daily reporting of accounts payable, transactions, and verifying all documents for day turnover
● Maintain cleanliness of lobby area
● Reception duties, assist with arrivals and departures
● Handling customer requests and complaints and directing other employees or departments accordingly
Gap In Employment - Self Employed April 2022 -Oct. 2022
● Due to health concerns and inability to perform my job functions without accommodations I was forced to take some time off ..
● Temporary roles as a cashier associate were also obtained . My duties included, but we’re not limited to, maintaining great customer face to face interaction while providing knowledge and appropriating sales .
Night Auditor Sonesta Simply Suites - Mount Laurel, NJ October 2021 - April 2022
● Daily reporting of accounts payable, transactions, and verifying all documents for day turnover
● Maintain cleanliness of lobby area
● Reception duties, assist with arrivals and departures
● Handling customer requests and complaints and directing other employees or departments accordingly
Gap In Employment - Self Employed Dec. 2020-Oct. 2021
● During this period,I started my own company and embarked on a journey of Self Employment as an entrepreneur .
● Time was also spent in self employment roles such as ; Delivery driver. Amazon Delivery Driver Amazon - Philadelphia, PA November 2020 - December 2020
● Loading, transporting, and delivering packages
● Review stops before an after delivery to ensure quality service
● Ability to utilize GPS and smartphone
● Ability to lift up to, but not limited to, 75 lbs without assistance Amazon Associate Amazon - Philadelphia, PA November 2019 to August 2020
● Process customer orders
● self management
● Ability to work a smartphone
Customer Service Rep Winner Airport Parking - Philadelphia, PA August 2019 to November 2019
● Driving Experience
● Checking customers in and out and processing key fobs
● Organizing and balancing reports for customer detailing and servicing
● Managed customer accounts
● Handled reservations
● Collected and documented orders
Night Auditor Doubletree - Plymouth Meeting, PA May 2018 to August 2019
● Assist with front desk duties, check guests in/out
● Balance accounts and run reports using OnQ system
● Assist where needed to accommodate all guests ( housekeeping, maintenance, etc.) Education
Mount Pleasant High School - Wilmington, DE September 2013 to May 2015
● Highschool Diploma
Penn Foster Career College - Online March - Current Skills
• Customer Service
• Microsoft Office Proficient
• Auditing
. Payroll Processing
. Forklift Operator
Certifications/Licenses
● Penn Foster Career College - Sterile Processing Technician Certification
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