Project Manager - Data Analyst

NGUYEN NGOC THACH

033******* • *********.****@*****.*** • linkedin.com/in/nguyen-ngoc-thach

EDUCATION

University Of Economics Ho Chi Minh City

Bachelor of Economics, Major: Business Information Technology Graduation: May 2022 WORK EXPERIENCE

CMC TSSG

CMC TSSG aims to occupy the top position in Digital Transformation solutions for government, organization and business, maintain 100% market share in the Financial – Banking sector as well as confirm the lead role in providing Data Services, IT Managed Services, Information Security and Cloud Computing. Database Administrator December 2022 – April 2023

• Responsible for building the database queries and optimize them to achieve to best performance in the big database;

• Ensure the new/existing queries to return the correct data in the shorted time;

• Administer database systems, ensuring stability and fine-tuning database and SQL performance;

• Resolve incidents and participate in problem resolutions;

• Uses business intelligence data and tools to identify and create reports to risk manager;

• Compiling data regarding reported issues and offering remedies that improve the operation of processes and systems.

Key achievement:

• Improved performance 30 queries cost 4 to 6 times lower than original cost, query time is 2 to 3 times faster than original query time.

Green Agri Technology

Green Agri Technology has built and deployed technology solutions to businesses, cooperatives, cooperative groups, farmers... in order to digitize jobs in the process of production, harvesting, purchasing and processing. processing and consuming products through 2 technology platforms, Green Check and Green Agri. Project Owner July 2022 – October 2022

• Coordinate internal resources and third parties/vendors for the flawless execution of projects;

• Ensure that all projects are delivered on-time, within scope and within budget;

• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility;

• Ensure resource availability and allocation;

• Develop a detailed project plan to track progress;

• Measure project performance using appropriate systems, tools and techniques;

• Report and escalate to management as needed;

• Manage the relationship with the client and all stakeholders;

• Perform risk management to minimize project risks;

• Establish and maintain relationships with third parties/vendors;

• Create and maintain comprehensive project documentation. Zenyum

Founded in 2018 in Singapore, Zenyum is one of Asia’s largest consumer brands in the making. Zenyum has raised a $40 million Series B, this brings Zenyum’s total raised so far to $56 million. Customer Success January 2022 - June 2022

• Engage customers by contacting them via outbound calls, emails, and SMS using an internal database and introducing and educating them on Zenyum products (Invisible braces);

• Develop innovative ways to improve business performance through data analysis, product placement, and purposeful planning;

• Provide pre-sale support, product demonstrations, seminars, quotations, post-sale training, and customer application activities to support sales objectives;

• Monitor industry trends, provide expertise and advice to drive innovative product development, and provide regular feedback on customer satisfaction and needs to internal stakeholders.

• Uses business intelligence data and tools to identify and monitor current and potential customers;

• Gathers business intelligence from a variety of sources including company data, industry and field reports, public information, or purchased sources.

Key achievement:

• Top 10 of the best appointments in the region;

• Best performance in Q1.

Apollo English

Apollo English Centre was established in 1995 with the mission of training the young Vietnamese generation to become global citizens.

Senior Educational Consultants March 2020 - August 2020

• Represent the school professionally to provide information on the academic programs available;

• Drive enrolment for part-time and full-time academic programs in accordance with the set monthly KPIs/ targets;

• Follow-up on leads, course applications, enrolments, and payments via phone, email, and social media platforms;

• Work alongside the Management to achieve individual and overall team enrolment targets;

• Participate in roadshows, career fairs and program previews;

• Work with the team to achieve student progression numbers and revenue targets for local students. Key achievement:

• Achieved the highest sales in June and July (Revenue per month: over 1 billion VND). Support EC-Marketing July 2017 - June 2018

• Conduct detailed reporting and deep-dive analysis to derive actionable business insights;

• Set up internal reporting and processes to drive automation and more efficiency;

• Organize and participate in events.

Pasal English

Unlike most English teaching institutions that seem to be saturated in the market, Pasal English applied Effortless English and Pronunciation Workshop training methods. Pasal is the exclusive unit of these two methods in Vietnam. Sale Executive June 2018 – October 2019

• Provide counseling to prospective students and their parents regarding Pasal's program(s);

• Conduct proactive sales, cross-sales, and follow-up activities to convert from potential lead sources to meet the pipeline and achieve the final sales target;

• Accurately and timely update the customer database; proactively seek new customers;

• Support to plan and implement an ongoing customer pipeline to create new revenue and acquire valuable contacts;

• Organize and implement promotional activities;

• Coordinate with the marketing team for in-house and offline events. Key achievement:

• Best seller of the year (Revenue of 2018: over 1.5 billions). SKILLS / INTERESTS

• Language Skills: Immediate English;

• Technical Skills: Immediate SQL, Database Analytics;

• Analytical and problem solving; Time management; Communication.

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