Nichole Anaya

**** ****** **** **, ***. C

Rio Rancho, NM 87124

Mobile: 505-***-****

Email: adwu94@r.postjobfree.com

Objective

Customer service represenative job from home or at another location. I will provide outstanding customer care by giving one on one individual support to ensure the customer needs are met or exceeded.

Professional History

Clearsky Rehabilitaion Hospital- Dietary Aide/Cook

1/20-11/21

Take dietary orders of patients goto patients rooms to take their food order for the following day. Accomodate their needs according to the dietician. Prepare and/or pre-portions food for regular and therapeutic diets, according to the planned menu and as directed. Handled food using, proper food handling and food safety techniques according to established policies and procedures. Prepare their diet per the dietician such as regular diet, diabetic, renal/dialysis, low Sodium, gluten free. Accomodate those menus to suit their needs if they have any food allergies or mechanical texture swallowing needs per speech therapis work very closely to making our patients needs are met. Cook and prepare meals as per menus for the week. Many skills in cooking and preparing food.

Avamere Assisted Living at Rio Rancho - Cook

4/19 - 1/20

Prep and line Cook for a assisted living community. Prep and prepare breakfast, lunch and dinner for the residents. Prepare nutritional food for the residents and their special dietary needs such as mechanical soft and puree. Work well with others in the kitchen and dietary team. I can do multiple tasks at the same time while still being consistent on appearance and quality of food. Can keep track of inventory, and rotate inventory according to health standards and FIFO procedures. Help with creating menus for the day/week and planning ahead like pulling food for up coming meals. Have experience placing orders for food and supplies.

Neighborhood Life Plan Community Retirement

12/17-1/19

Line cook prepare all meals for a large retirement community for 3 different dining halls consisting of 200 people a day. I’m able to run the line all by myself. Can sauté, grill and use flat-top grill. Able to prep items ahead of time for my menu that day or next day. Very good attention to detail and at the same time can prepare very good quality food that is very tasty and appearance looks good on a plate. I can do multiple tasks at the same time while still being consistent on appearance and quality of food. Can keep track of inventory, and rotate inventory according to health standards and FIFO procedures. Work very well as a team and thrive in teaching less experienced cooks better cooking skills. Enforce good quality control according to the health department regulations. Enjoy taking on additional jobs and would like to manage wait staff and cooks. Show great leadership skills. Bilingual I am fluent in Spanish.

Hilton Garden Inn Albuquerque, NM

Cook

Current - 1/17

•Work as a breakfast line cook on flat top and sauté station. Prepare made to order eggs, omelets, pancakes, French toast. Set up and performed initial prep work for food items such as slicing and dicing. Have moderate knife skills. Followed proper food handling methods and maintained correct temperature of all food products. Diligently enforced proper sanitation practices to prevent the spoiling or contamination of foods. Displayed a positive and friendly attitude towards customers and fellow team members. Good Communication skills.

VCA Animal Clinic and Hospital

Veterinary Technician

10/16 – 3/12

•Performed veterinary techniques and procedures. Assisted in surgery with veterinarian performed blood draws, IV catheter placement, Monitored animals while in surgery, and dental procedures. Maintained anesthesia in appropriate amounts in order for doctor to perform spays neuters, Internal medicine and orthopedic procedures. Assisted in checking patients in and discharging them out. Triage patients by getting basic vital signs and to see why they needed to be seen and treated. Participated in emergency or trauma situations with animals, such as hit by cars and other emergency situations, CPR, seizures while trying to stabilize the patient. Excellent customer service skills. Answered phones and scheduled appointments.

Smith Veterinary Hospital Santa Fe, NM

Veterinary Assistant and Technician

7/11-2/06

Veterinary assistant duties as listed in VCA Position, assisted in blood draws, IV catheter placement for IV Fluids, animal surgeries and emergency procedures such as CPR, dog fights, animals involved in hit by car accidents. Worked overnight by myself performing medical treatments and giving medications to animals that were still hospitalized or being observed overnight.

New Mexico Orthopedics Santa Fe, NM

Orthopedic Technician

5/05-2/06

Assisted Orthopedic Doctor in checking in patients for their appointments. Got Vital signs from patient and patient history. Helped to set up medical supplies for doctor to re-splint or re-cast. Assisted doctors in re-splinting or re-casting. Set up x-rays to be reviewed with patient. Verified Insurance and got referrals for patients needing orthopedic surgeries. Called central scheduling to set up OR times to be blocked for Doctors surgeries.

UNM Hospital Department of Emergency Medicine Albuquerque, NM

Resident Coordinator Assistant/Research Assistant

8/98 – 9/01

Assisted Emergency medicine Resident Coordinator with maintaining records and data entry of ER resident projects. Helped copy and print materials for their Journal Conferences. Maintained records of students applying to the Resident program and helped in the selection process. Answered phones and questions about the resident program. Helped conduct research for ER doctors and residents for journal submissions. Called into ER to conduct case studies on patients in the ER for Resident projects. Analyzed data and presented data for Quality Assurance committee meetings.

Education

Capital High School Diploma 1993

University of NM Biology some college 1998-2000

CNM pre-requisites for UNM 1996-1997

Knowledge Skills

Spanish/English Bilingual

Computer Knowledgeable, MS Office, Excel, Powerpoint, Quickbooks, data entry, customer service skills, Clerical skills

Proficient in Windows based programs

Medical registaration and medical clinic software, medical assistant skills

Willingness to contribute to a positive workplace environment

References:

Shawn Wilbur (former CEO/Rehab Hospital director): 505-***-****

Kristen Galegor(former supervisor): 505-***-****

Sandra Mirabal (medical): 505-***-****

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