Alvin Madera-Lopez
Truck Driver
Orlando, FL
***************@*****.***
I currently have 1 year and a half worth of tracker trailer experience.
Authorized to work in the US for any employer
Work Experience
Truck Driver Class A
J.B. Hunt - Allentown, PA December 2021 to March 2022
Truck Driver Class A
Boone Logistics Services - Pennsylvania August 2021 to December 2021
Summary of job: Shuttle driver, taking trailers to different locations in a 15 minute radius
Truck Driver
Dollar General - Bethel, PA July 2021 to September 2021
Push freight out of truck after arriving to dollar general store.
Mobile Expert
T-Mobile
April 2018 to March 2020
Deliver outstanding store experience that improves customer loyalty and strengthens the sprint brand. Meet sales and customer satisfaction goals by
setting up accounts on new devices.
168th street, Manhattan- Team member
Dunkin Donuts
September 2018 to September 2018
Acknowledge the presence of customers when they show up, and attend to them politely
● Listen and respond to all requests and needs of clients
● Provide professional responses to queries and complaints of customers
● Carry along other members of the crew to build synergy
● Monitor and also adjust the products being sold by the company in line with the standards established by the company
● Serve only top quality beverages and foods to customers
● Learn and understand the Guest Satisfaction Survey program of the company and apply same to day- to-day tasks
● Receive payment from customers and issue them with receipts
● Ensure that receipts are issued orderly and quickly
● Adhere to all cleanliness, sanitation, and safety standards laid out by Dunkin Donuts
● Maintain composure all through working hours.
E 117th street - Sales Associate
Target
May 2018 to August 2018
Maintained consistent accuracy of cash register, made sure all payment
transactions were correct and proficient
● Checked out customers purchases quickly, ensuring accurate prices codes,
discounts and provided efficient customer service
● Took initiative during slow times to re-stock, or other tasks assigned by the supervisor ● Assisted in other departments
● Cross-Selling other products
Sales Associate & Stock Associate
SOHO, NY
March 2018 to May 2018
Met incoming customers and provided immediate assistance. Retrieved alternate items and sizes on request.
● Listened to customer needs and preferences to provide accurate advice. ● Completed purchases with cash, debit, and credit payments
● Increased purchase totals by adding additional items
● Answered phone calls with professional and knowledgeable responses 2
Sales Associate
Dicks Sporting Goods - Reading, PA July 2016 to August 2017
3
● Assist the store management team with general supervision in assigned department and other areas of the store as needed
● Clear communication through directing on-floor work assignments, leading & communicating company objectives to associates, and providing on-floor training of all associates
● Uphold company standards for merchandise presentation of the best apparel and equipment brands in sporting goods
● Demonstrate ability to genuinely interact with customers to show passion,
knowledge, dedication, and commitment in their sport or activity
● Support company standards of passionate customer service and selling through customer engagement
● Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions
● Compliance to loss prevention standards and audit requirements
Education
High School Diploma
Antietam High School - Reading, PA
January 2016 to June 2017
some college in criminal justice
Northhampton Community College - Allentown, PA
Skills
• customer service (1 year)
• Leadership Skills (Less than 1 year) • Organization Skills (Less than 1 year) • RECEPTIONIST (1 year)
• RETAIL SALES (1 year)
• Loss Prevention
• Merchandising
• Driving
• Tractor-Trailer
• Commercial Driving
Certifications and Licenses
Class A CDL
June 2021 to June 2021
I am currently waiting for my Physical copy of the CDL A license.
Additional Information
Skills
Customer Service, Communication skills, Bilingual, Responsible, Achieves Sales Goals, Attention to Detail, Organization Skills, Management Skills, Adaptability, Leadership Skills, Extreme Trustworthiness, Decision Making Skills