Ashleigh Taylor

Austin, TX *****

adwu84@r.postjobfree.com

+1-737-***-****

To obtain a position as a full time in a positive work environment

#readytowork

Authorized to work in the US for any employer

Work Experience

Data Entry

Centene - Austin, TX

December 2021 to October 2022

Typing in information from a patients form from their doctor, that are from their prior authorization forms. Janitor

QUALITY SERVICES INC - Pittsburgh, PA

October 2020 to December 2020

• Sweeping, mopping or washing of the floors, sinks, toilets, tubs, garage entry way, and counters.

• Vacuuming the offices and everything in it - including rugs, upholstery, carpets, and furniture.

• Dusting of surfaces such as the furniture and window ledges.

• Scrubbing carpet, tile and or vinyl floor, Stripping old wax from floor, Applying Wax to floors and or halfways.

PSR - Patient Service Representative

CVS Health - Pittsburgh, PA

July 2018 to March 2020

Compile and record medical charts, reports, and correspondence. Interview patients to complete insurance and privacy forms. Receive insurance co-pay payments and post amounts paid to patient accounts. Schedule and confirm patient appointments, check-ups and physician referrals and ship medicine

Cleaning Specialist

QUALITY SERVICES INC - Pittsburgh, PA

December 2018 to July 2019

• Sweeping, mopping or washing of the floors, sinks, toilets, tubs, garage entry way, and counters.

• Vacuuming the offices and everything in it - including rugs, upholstery, carpets, and furniture.

• Dusting of surfaces such as the furniture and window ledges.

• Scrubbing carpet, tile and or vinyl floor, Stripping old wax from floor, Applying Wax to floors and or halfways.

Wells Branch Leasing Agent

Cleaned vacant Apartments

February 2016 to May 2017

• Greeted everyone who came in the door

• Answered Phone calls

• Toured vacant apartments

• Cleaned vacant Apartments

• Leased Apartments

• Marketing to local business and locators

• Checked and responded to all emails

• Closed out work orders

• Typed leases

• Signed leases

• Typed and sent renewals.

• Walked Vacant units

Server

Texas Roadhouse

April 2015 to February 2016

• Explained various dishes on the menu to patrons and make menu recommendations if desired

• Take orders and relayed the same

• Ensure simultaneous preparation of all orders for a single table and serve in professional manner

• Total the meal costs and add taxes for final bill calculation Customer Service Representative

Baylor Scott & White Health - Austin, TX

May 2014 to April 2015

• Maintains customer records by updating account information.

• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed

Cocktail Waitress

Fast Eddies

July 2013 to October 2014

• Greeted and welcomed all guests in a pleasant and professional manner

• Provided timely service in a friendly and courteous manner

• Responded to and resolved customer complaints

• Explained various drink options on the menu to patrons Education

High school or equivalent

Skills

• Proactive (7 years)

• problem resolution (8 years)

• SELF MOTIVATED (10+ years)

• Customer Service

• Customer Care

• Call Center

• CSR

• Customer Support

• Insurance Verification

• Medical Scheduling

• Medical Office Experience

• Residential Cleaning

• Yardi

• Property Leasing

• Medical Receptionist

• Medical Records

• Data Entry

• Medical Billing

Certifications and Licenses

TABC

Assessments

Working with MS Word Documents (Intermediate) — Highly Proficient June 2019

Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: Highly Proficient

Customer Service — Highly Proficient

September 2020

Identifying and resolving common customer issues

Full results: Highly Proficient

Work Style: Conscientiousness — Proficient

September 2020

Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient

Verbal Communication — Proficient

September 2020

Speaking clearly, correctly, and concisely

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

• Strong organizational and communication skills

• Proven ability to motivate others and work in a team environment

• Able to lead by example

• Proactive in problem resolution techniques

Contact this candidate