Bekzhan Koshkinov

phone number: +1-619-***-****

email: adwu6m@r.postjobfree.com

WORK EXPERIENCE INFORMATION SYSTEMS ANALYST (1 year contract job) TOWN OF FOXBOROUGH

• Administered and supported computer IT networks and related computing environments, including FOXBOROUGH, MA system software, application software, hardware and configurations include, but not limited to, PCs, April 2022 – April 2023 MacOS, smartphones, Google Suite, Zoom, Office 365, DocuSign and OneDrive.

• Performed pro-active and on-demand health checks of IT systems: printers, copiers, fax machines, scanners, video conf. equipment, IP phones, VPN, Access point equipments.

• Administered Power School Database (SQL queries, fixed errors on the local and state database).

• Coordinated technology onboarding and end-user support processes.

• Analyzed and updated system upgrades, software patches, and backup systems.

• Assisted with the administration, operation, and reporting of School and Town data systems.

• Documented and classified requests.

HARDWARE ENGINEER BOSTON UNIVERSITY VENDING SERVICES

• Fixed hardware problems on fridges and microwaves. BOSTON, MA, Sep. 2019 - march. 2020 NETWORK ENGINEER (Personalized Technical Support Department VIP customers) JSC KAZAKHTELECOM

• Configured and resolved problems on switches and routers: Cisco, Juniper, Huawei, Microtic. ALMATY, KAZAKHSTAN

• Troubleshot and repaired damages on IP VPN, iDNet, iDTV, iDPhone, SIP phone, VoIP services. Sep. 2015 - August. 2019

• Ensured the proper installation and connection of OSI layers 2,3 (Switches, and Routers).

• Provided technical support for the commercial banks on their VPN.

• Developed and proposed technological process improvements.

• Administered security software system – Manitou (installed and configured alarm panels).

• Installed, Administered and Supported video surveillance systems in automation stations.

• Investigated complaints related to the customer service and workers performance.

• Provided trainings within the department and prepared related documentation. DATABASE ADMINISTRATOR JSC KAZAKHTELECOM

• Oracle Database Administrator (Administered BiMEG and AMDOCS authorization databases). ALMATY, KAZAKHSTAN

• Developed and modified scripts and SQL-requests for process monitoring. March 2009- September 2015

• Deployed Software as a Service (SaaS) videoconference systems Videomost, Webinar, Conference on the Linux Debian and Linux CentOS operation systems. (This product increased companies’ revenue for 3%).

• Administered and monitored "ASAP. Order management subsystem".

• Provided solutions for automatic activation when providing iDNet/iDTV/iDPhone services on GPON by Ericsson and Huawei.

• Monitored and troubleshot emergency situations on the branch network.

• Received and registered emergency messages from structural branch divisions.

• Eliminated problems related to Megaline/iDNet/iDPhone/iDTV services (ADSL technology services).

• Administrated Information storage server from ISD video systems.

• Administered Videoconference servers for the National Tax Committee (salyk.videomost.kz). ELECTRICAL AND NETWORK ENGINEER LLP “ALANET”

• Controlled proper installation of the optical cable from the closest points to the buildings. ALMATY, KAZAKHSTAN

• Installed and configured network equipments and cabling within the building. September 2008- February 2009

• Detected and eliminated problems on the network. SOUTH-KAZALHSTAN REGIONAL DERECTORATE OF TELECOMMUNICATION SHYMKENT, KAZAKHSTAN Probationer May 2014- July 2014

• Eliminated problems related to phones and internet networks.

• Installed and configured of ADSL routers.

• Became familiar with working principles of electrical & telecommunication networks. TECHNOCAL SKILLS SOFTWARE TOOLS: AutoCAD, SolidWorks, Microsoft Office, MS Project, SQL PROGRAMMING LANGUAGES: Java, Python (took introduction classes at BU, and continuing online) OPERATON SYSTEMS: Windows, Unix, Linux, AIX, HP-UX, Solaris, Debian, CentOS, Redhat, MacOS EDUCATION BOSTON UNIVERSITY – METROPOLITAN COLLEGE BOSTON, MA Major: Computer Information Systems and Certificate in Project Management 2019-2021 GPA: 3.8/4.00

UNIVERSITY OF CALIFORNIA IN SAN-DIEGO - English Language Institute SAN-DIEGO, CA Academic English Courses and Introduction for grad school 2017 KAZAKH NATIONAL TECHNICAL UNIVERSITY – Institute of Information Technology ALMATY, KAZAKHSTAN Major: Radio engineering, electronics and telecommunications Class of 2009 GPA: 3.7/4.00 Honors Diploma

LANGUAGES Proficient in KAZAKH, RUSSIAN, and ENGLISH

TRAINING PROGRAMS/CERTIFICATES Power School Institute Boston, MA July 2022

Fundamentals of Computer Network Security University of Colorado on Coursera ICND1 and ICND2 Introduction to IP Networking (Introduction to CCNA exam) ALMATY, October 2015 Bolashak Engineering (experience exchange program, expert in telecommunication and IT) ASTANA July 2015 Oracle Database 11g: Administration Workshop II (OCP - Oracle Certified Professional) ALMATY October 2014 System Administrator of the NICE IPDRs Collection System ALMATY February 2013 Oracle Database 11g: Administration Workshop I (OCA - Oracle Certified Associate) ALMATY January 2012 Deployment of Manitou (installation and configuration of alarm panels) VALENCIA, SPAIN June 2012 Microsoft Project Professional 2007 ALMATY, KAZAKHSTAN Configuring and Troubleshooting CISCO Switches and Routers ALMATY February 2011 RECIPIENT OF PRESIDENTIAL SCHOLARSHIP “BOLASHAK” 2016 – 2021