Customer Service Leasing Consultant
Resume:
A R E A O F E X P E R T I S E
Resolution Management
Social Media Management
Time Management
Customer Service
Process Improvement
***************@*****.***
C O N T A C T M E
S K I L L S
Excellent Written and
Verbal Communication
Proficient in Property
Management Softwares
SIMONE KINNEBREW
E D U C A T I O N A L H I S T O R Y
Studied marketing, entrepreneurship, and business development Worked with various teams on launching startup businesses, creating professional business plans, and developing marketing strategies Georgia State University
Bachelor of Arts Marketing & Media Entrepreneurship December 2020 R E A L E S T A T E P R O F E S S I O N A L
P R O F E S S I O N A L P R O F I L E
Licensed real estate professional with over 4 years of experience in property management, customer service, marketing, and lead generation resulting in satisfied customers.
Served as a reliable point of contact for vendors (e.g., pest control, cleaning, painting, etc.)
Performed move-out and move-in inspections to prepare units for new residents
Assisted in the execution of weekly campaigns and social media management
Provided daily support to the Leasing and Marketing Manager Managed inbound communication for current and future residents
Established friendly relationships and rapport with residents that resulted in resident retention
Achieved corporate-set goals of high leasing and occupancy percentages
Resident Services Manager
Aspen Heights Partners July 2021 -March 2022
Developed and implemented marketing efforts designed to increase occupancy
Served as prospects' first point of contact
Executed outbound marketing activities
Conducted property tours for prospects, owners, and competitors Leasing Consultant
Aspen Heights Partners October 2018 - May 2021
W O R K E X P E R I E N C E
Generated apartment searches for clients based off their wants and needs
Assisted clients with the application process to ensure the process runs smoothly
Scheduled tours and accompany clients to view different properties
Apartment Locator
Smart City Locating May 2022 -August 2022
Proficient in Microsoft
Office: Word, Excel,
Powerpoint, Outlook
SK
Present community and follow up with prospective renters resulting in an average of 5 move-ins a month
Complete daily and weekly reports focusing on gross and net activity
Prepare homes for move-in
Generate documents for future renters to prepare for upcoming move-in.
Leasing Agent
Rangewater Real Estate August 2022 -Present
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