Mary Gould
Surgoinsville, Tennessee *****
*************@*****.***
Professional Summary
Knowledgeable and dedicated customer service professional with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Skills
I can do the basics on the computer. I am strong in customer service.
Work History
April 1999 - June 2005
LYNX Services, - Fort Myers, Florida
Customer Service Representative
I would take the glass claims for the insurance companies. Then I would call the glass companies and connect the policy holder to the shop.
March 1995 - June 2000
Gibson Greeting Cards - Fort Myers, FL
Merchandiser
I would go from certain Winn-Dixie stores and work the greeting card section. I would put for the customers the seasonal items.
May 1998 - February 1999
RAC Trac - Fort Myers FL
Customer Service Representative
I would operate a cash register and get the products the customer needed. I worked the third shift
March 1994 - March 1995
Adecco Staffing - Fort Myers, FL
Clerical Worker
I did temp jobs. I did clerical and office position jobs.
June 1992 - April 1994
News Press
Telemarketing Sales Representative
I sold and verified the news paper sales.
April 1979 - September 1992
Winn-Dixie Stores Inc. - Fort Myers, FL
Cashier
I operated a cash register, ran the office. I also had training in stock and general merchandise.
Education
June 1979
Riverdale High School Fort Myers, FL
High School Diploma Basic
June 1979
Lee County Votech Fort Myers, FL
Computer Programming