MARIO BURNETT
Indianapolis, Indiana 46224
Cell: (317) 702- 4894
CAREER OBJECTIVE:
Seeking position where smart work practices and going the extra-mile are the desired routine, and where the bottom line is based ultimately on customer satisfaction. Passionate in troubleshooting processes in effort to improve the customer experience as well as increase productivity. Proactive in coaching employees in order for them to meet professional goals as well to assure my team is set up to achieve corporate goals. I openly support equal opportunity and embrace diversification by example.
HIGHLIGHTS:
Health/Life Insurance Producers License – 1998
Recognized for high sales service - 1997/2000
Management Certificate - 1994
Ability to handle a great variety of tasks simultaneously and effectively.
Provided high quality of personable and professional customer service.
Reliable and business orientated.
Excellent written and verbal communication.
2009- Recognized for high sales service team & individual
Drive to be accountable for the outcome of my contributions to the team
Skill Set
Excellent Multi – Tasking skills
Office, Word, Excel, PowerPoint & outlook proficient
Management & Training 6 to 10 people & retail sales
Vendor / Consultant coordination
Handled inbound & outbound sales process
Generated New Business leads & Maintained existing customer relationships
Coordinated all aspects of Customer’s Accounts
Administrative service & Operations / Mail Operations & Logistics
Purchasing / Quotes converted to sales / Problem solving & Customer follow up
Provided Excellent customer service
EXPERIENCE:
Allison’s :2023
FMS .. Machine operator
Progressive Leasing 2019-2021
Account Executive / company driver
Duties: New / past due accounts
Driving in town & out of state
Delivery/ pickup
Ten Point Coalition, Inc.
Outreach Worker- 07/10-present
-Duties: Crime prevention & community outreach
KPaul Properties/ Tekmentum
Account Executive – 08/2009 -01/ 2011
-Duties: Trained new employees, Vendor Management, Problem solving, Procurement, Setting up company vendor training, Maintaining company email, Ensuring all orders are complete in a timely manner, Cartridge World- Marketing & Sales for Sani Go. Hand Sanitizer.
Al Pierce – 5701 Fortune Cir .Dr. STE #K 317-***-****
Community Action of Greater Indianapolis
IN-TAKE WORKER – 09/28/2008 – 01/31/2009
-Duties: Customer Service, Data Entry, Filing, Labeling, In-taking for Energy Assistance, Calculating Yearly Salaries using Computer Programs & Data, Referrals to other Assistant Programs & Issued Energy Assistance to Qualified Candidates.
Francen Robertson-White – 2445 Meridian St. 317-***-****
IKON Office Solutions
ON-SITE SERVICE TECH. – 08/2006 – 08/2007
- Duties: Customer Service. Data Entry, Handling Office Equipment, Law Firm Messages, Mail Operations & Logistics
Bill Brown- 7330 Woodland DR. 317-***-****
Entyce Magazine, Neal’s Lawn Care & etc…, Indianapolis, IN.
INDEPENDENT CONTRACTOR - 04/2005 – 08/2006
- Duties: Sales/marketing, customer service, landscaping, labor & etc…
Scoop Magazine, Indianapolis, IN.
ACCOUNT EXECUTIVE - 12/2003 - 04/2005
- Duties: Independent Contractor, Secretarial, Handle Office equipment, Advertising Sales, Billing, and Designed displays for clients. Tradeshows set up & Sales
Cliff Robinson- 2021 E. 52nd St. STE#204 317-***-****
EDUCATION:
UPPER IOWA UNIVERSITY, Fayette IA.
2 yr. Pursuit of
Bachelor of Arts
Major: Communications
(References & Letters of Recommendation Available Upon Request)