Sales Representative Manager
Resume:
Christopher Morse
Waterboro, ME *****
*********@*****.***
Work Experience
Customer Outreach Representative
Kennebunk Savings Bank - Kennebunk, ME
February 2021 to Present
• take customer calls
• help customers with account questions
• assist customer with account transactions
• cultivate relationships with customers to ensure confidence and satisfaction with banking experience
• customer outreach regarding account security
Sales Representative
Culligan Water Systems - Yarmouth, ME
January 2021 to November 2021
● Solicited new customers
● Followed up on in house leads
● Sold complete water systems to customers
● Maintained communication at all times with customers
● Built relationships to continuously serve customers needs Evening Operations Manager
Hannaford - South Portland, ME
September 2018 to January 2021
● Directed staff on completing assigned tasks needed to close the store
● Worked with customers to answer questions and handle any issues that arise
● Closed the store in terms of company standards of operation
● unload delivery truck for night crew, and ensure floor crews clean floors to standards
● perform evening paperwork, placing monies in th safe, doing afternoon deposits, and ensuring the store is properly locked and ready for business the next day Northeast Region Sales Manager
Boston Group - Medford, MA
January 2015 to January 2018
● Led 11 state Region selling asset protection, modular wiring, power grids, electrical display fixtures for Lighting showrooms, modular desk units (Pharmacy, Customer Service, and checkouts)
● Met Architects to gain specified products, trained contractors on installation of Boston Group products
● Increased existing customer business by 19% in 2015, and 14% in 2016, increased new customer business by 18% (150K) in 2015 and 14% (122K) in 2016
● Formed strong collaborative relationships with key decision makers to grow existing, and find new sales US / Eastern Canada Director of Sales (Grocery Chains) Logigraf /DPI Group - Drummondville, QC
May 2003 to December 2014
Canada /Quebec
● Positioned new product introduction for in store signage kit systems for all grocery store departments.
● Created an installation program using outside agency to install and maintain kits across the US and Eastern Canada for retailers purchasing new system
● Grew business from single account to 15 chains large and small. New business increased 66%, and existing business grew 22%
● Made presentations to all grocery chains in US and Eastern Canada, using advantage of exchange rate between US and Canadian dollar. Rate provided additional value to customers to purchase new signage system
District Sales Manager
Premier Greetings - Pawtucket, RI
January 2000 to April 2003
● Managed 3 state region (ME, NH, VT) selling greeting cards, gift wrap and accessories to 2 distinct business units (greeting card and gift stores, and grocery and other discount card retailers.
● Opened multiple new Card Smart stores. The concept offers 50% off everyday pricing on all cards and gifts. Concept targets converting full price Hallmark stores into 50% off discount stores. Secondary program geared toward converting grocery stores into discount stores offering 99 cent greeting cards everyday to compete and grow greeting card offerings to compete for more business
● Hired, trained and managed full and part time merchandisers to set/reset card departments, order and stock inventory and perform seasonal card set ups (Valentine Day, Easter, Mother's Day) growing existing business, primarily in grocery and pharmacy by 17%
● Opened 5 new Card Smart stores, increasing new business 47%, added 15 store pharmacy chain increase of 28%, Grew existing business by 30%
Sales Representative
Kraft Foods - Mansfield, MA
May 1986 to December 1999
Managed an assigned sales territory responsible for cutting in all new items, manage unsaleable, create profit based, and feature and benefit based product presentations.
● Exceeded sales objectives, as well as increased effective coverage goal to reach an 85% call frequency goal, delivering an effective coverage of 93% for my sales territory. Account Manager
Kraft Foods - Mansfield, MA
March 1993 to May 1997
● Managed assigned Accounts, exceeded all goals to include increased sales volume, placed all newly authorized products to shelves, reduced out of code product by 3.5%, utilize all product category budgets with no overspends or deficits
● Directed sales reps as to all activities going on in the account so they could sell against ads and cut in new products, and manage unsaleable
● Attended Account Trade Show offering products to grow the volume of the account. Increased Trade Show Sales 15% during my tenure on accounts Education
Bachelor of Arts in Criminal Justice
University of Southern Maine - Portland, ME
1978 to 1982
Skills
• Banking
• Sales Management
• Business Development
• Account Management
• Outside Sales
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