Studio Management and Communication
Resume:
Elysabeth Hardin
Mount Dora FL, 32757
***********@*****.***
Skills
Maintaining open and effective communication between all staff members Resolving interpersonal conflicts
Managing employee and employer relations
Adapting to changing needs and delegating based on individual strengths. Fostering a compassionate and empathetic work environment Operating with organization and flexibility
Certifications
MiQUEST for Excellence Course through The Corbin Group National Academy of Sports Medicine (NASM) Certified Personal Trainer (2017) NASM Certified Corrective Exercise Specialist
NASM Certified Performance Enhancement Specialist
CPR and AED Certified
Work Experience
July 2021-Present
Wallace Fitness, Mount Dora FL
Studio Manager
Fostering positive employee interactions.
Handling escalated conversations to defuse tension. Managing all payments, records, and edits.
Signing up new clients, running payments, client retention. Managing employee well-being to reduce burn out.
Improving employee retention by improving employee to owner communication and understanding.
Leading annual meetings.
Generating ideas and processes for company growth. Maintaining staff schedules
December 2019 - July 2021
Wallace Fitness, Mount Dora FL
Head Trainer
Guided new trainers on high performance training methods Trained the most at risk clientele for strength gains, improved balance, and posture. 2
Built and performed training plans for remote clients over zoom or through app technology. Ensured all trainers stuck to our methodology.
Furthered education for all training staff.
Constructed weekly newsletters.
July 2018-December 2019
Wallace Fitness, Mount Dora FL
Personal Trainer/Customer Care Specialist
Specialized in training aging clients for high performance, during either one-on-one or small group sessions
Built and executed a broad spectrum of different training plans Trained clients from 14 years old to 90 years old
Managed weight loss for clients
Taught strength training for muscle growth and injury prevention Improved knee, back, and shoulder health of clientele Scheduled clients
Answered phone calls and responded to emails
December 2017-October 2019
Eden Academy, Eustis FL
Physical Education Coach
Instructed special education children through assorted athletic drills Cued students through proprioceptive drills
Motivated all levels of youth
Modified exercises in order for all to participate Led low ropes exercises to build teamwork
Education
August 2014- May 2017
Trinity International University, Deerfield IL
Exercise Science
I received my Bachelor's Degree from Trinity International University through their accelerated Bachelor's program. I graduated with a 3.86 GPA and was a Dean’s List Recipient. Active Continued Education
I am currently enrolled in a monthly senior management group coaching program where we meet every month with The Corbin Group. During these sessions, we improve our communication skills and tactics to help us excel as management within our own companies.
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