Mark A. Clayborn

**** *** **,

Texarkana, TX ****3

903-***-****

adwtrj@r.postjobfree.com

EMPLOYMENT

April 2020 NCR

Present Customer Engineer II, CE II

Repair and setup IT hardware in retail stores. ATM repairs ranging from diagnosis, part repair or replacement as needed. Driving from location to location. June 2019 Intralot Texarkana, TX

April 2020 Customer Service Technician

Repaired lotto equipment and providing lotto supplies, for the Arkansas Lotto. Traveled from location to location that is participating in the Arkansas Lottery. My area included Southwest Arkansas. I, also, travel to the office in Little Rock, frequently. June 2017 E-Z Mart Texarkana, TX

May 2019 POS Technician/Warehouse

I repaired and setup Point of Sales (POS) equipment, networking, and other peripherals. l, also, helped in the warehouse with various duties, including using the forklift. April 2016 Sears Texarkana, TX

September 2017 Consultative Sales Associate

I helped customers with purchases in tools, lawn and garden, exercise, and grill equipment. I handled cash and credit transactions, as well as, open and closed registers. Dec 2015 Home Depot Texarkana, TX

Jan 2016 Consultative Sales Associate

I helped customers choose the correct appliance for their needs and budget. I handle cash and credit transactions, as well as, open and close registers. June 2014 CompuCom Systems, Inc. Dallas, TX

June 2015 IT Field Service Technician

Repaired and installed networks, servers, computers, thin clients, network phones, copiers and other equipment within Walmart, Target, Lowes, Home Depot, and other stores and locations.

Oct 2013 Best Buy Texarkana, TX

June 2014 Asset Protection Associate

Observed suspicious behavior. Connecting with people that are entering and leaving the store. May 2012 Office Equipment Texarkana, TX

July 2013 Service Technician

Repaired or replaced defective parts on Canon and Lexmark copiers. Performed routine preventive maintenance. Diagnosed mechanical problems, inspected, operated, tested, cleaned and lubricated machinery.

July 2008 Redbox Automated Retail, LLC. Oakbrook Terrace, IL Oct 2011 Field Service Representative #2

I filled machines with new releases for every Tuesday. I was responsible for maintenance repairs to the kiosks, including wireless and wired internet connections. Merchandising included: picking up signage and cleaned kiosks. Serviced area across parts of Arkansas, Texas, and Oklahoma.

Feb 2008 Hope Novelty and Vending Company Texarkana, AR July 2008 Service Technician

I collected money from the machines in different businesses. I split the collected money. I helped deliver and pick-up equipment. I repaired equipment on-site. Aug 2007 Flying J Plaza-The Cookery Texarkana, AR

Feb 2008 Night Relief Manager

Provided customer service. I worked different positions to relieve crew for breaks or help other managers run their shifts. Reordered supplies.

Feb 2002 Pizza Inn Texarkana, AR

Aug 2007 Shift Manager

Provided customer service. Trained cooks, servers, and drivers. Completed days end reports and a daily deposit.

Long John Silver's Texarkana, AR May 2001 -Feb 2002 Burger King Hope, AR April 2000-May 2001

Long John Silver's Texarkana, AR June 1999-April 2000 Flying J Plaza Texarkana, AR June 1996-March 1999

Crew member

Assistant Manager

Assistant Manager

Assistant Accountant

EDUCATION

Southern Arkansas University Magnolia, AR

Bachelor of Business Administration - Major: Computer Information Systems COBOL, AS400 RPG, FORTRAN, and BASIC programming languages. WINDOWS 3.1, 95, 98, 2000, XP, 7, 8 and 10. Also UNIX and DOS operating systems. Along with Microsoft Office, Excel, Word, WordPerfect, and Lotus. Experience with hardware maintenance, configuration, troubleshooting and repairs.