JOAO A. GONCALVES

401-***-**** adwtmg@r.postjobfree.com Providence, RI 02908

Looking to change careers with potential to grow. I’m very flexible and have a willingness to learn with the knowledge attained through my experiences.

SEVEN STARS BAKERY 6/2022 –2/2023

Assistant Manager

Front of House (Operations)

• A lead management role, responsible for daily operations of the café.

• Place orders of beverages and coffee as well as supplies.

• Point of contact for clients and sales.

• Barista trained.

• Responsible for opening and closing the café. Assist as needed in absence of the Store Manager or during busy periods. Office Duties

• Daily Cash Summary & Sales Reports, handle catering orders, Handle cash drawers, and make deposits at the bank.

SQUANTUM ASSOCIATION 3/2003 – 12/2021

Assistant Manager (Promoted 10/2011)

Front of House (Operations)

• A lead management role, responsible for all daily operations of the club

• Ordered linens, alcoholic, and non-alcoholic beverage items for all areas.

• Maintained beverage, service ware, and merchandise inventories.

• Point of contact for clients day of event.

• Direct management of the event building. Responsible for cleanliness and organization. Event setups and wedding ceremony set ups using scheduled staff.

• Direct all front of the house service during events.

• On Event Nights responsible for closing of the property. Event, Member, Cottage, and Office buildings.

• Assist in Member Building as needed in absence of the General Manager or during busy periods. Office Duties

• Scheduling - Event Account Processing - Member billing - General IT troubleshooting and fixing - Jonas’s accounting software - Posi touch systems – Credit card processing - Maintain systems. Banquet Captain – 2008 Waiter - 2003

• Supervise staff and lead them to succeed their duties during their shifts.

• Stocked bar beverages, liquor, glassware, etc. As needed.

• Bar backed during events.

• Prep for events. Setup dining room, set flatware, set glassware, move tables according to floorplans.

• Serve and clear food and beverage over multiple courses both banquet and fining dining. Education

COMMUNITY COLLEGE OF RHODE ISLAND Spring 2007-2017 Unfinished,

• Overall GPA 3.03 - Studies between General Business and General Information Processing. BRISTOL COMMUNITY COLLEGE September 2003-2005

Transferred,

• Transferred credits to CCRI, GPA unavailable.

EAST PROVIDENCE HIGH SCHOOL June 2003

Graduated,

• Vocational Program in Electronics

• Cum laude GPA 3.5 - 3.7.

Skills & Traits

Attentive – Detailed oriented – Team player – Maintains a professional and friendly attitude – Hands on learner – Ability to multi-task in a fast-paced environment – Organized – Basic computer skills (Microsoft Office) Languages

English – Native

Portuguese – Fluent

Contact this candidate