SH

OBJECTIVE

Supporting clients of your establishment ensuring the best quality of service

SKILLS

ACTIVE LISTENING- Connect regularly with reoccurring clients to develop a meaningful, engaged relationship

ABILITY TO WORK WITH DIVERSE POPULATIONS- Effectively serve and work collectively with people from diverse backgrounds

CREATIVE- use inventive strategies to resolve conflicts and issues

CRITICAL THINKER- Evaluate aspects of a situation before forming a judgment to ensure the best possible outcome

PATIENCE- Empathetic and accepting by using kind and reaffirming language

MOTIVATED – Connect to all tasks assigned to me to ensure they are completed effectively and timely

RELIABLE – Always punctual and time-sensitive

TEAM PLAYER- Work well with others and independently to ensure all tasks are completed to the best possible level

SARAH HOOKWAY

CALGARY ALBERTA 403-***-**** adwtig@r.postjobfree.com

WORK EXPERIENCE

CUSTOMER SUPPORT PERSONEL/CASHIER

SOBEYS MILLRISE • NOVEMBER 15 2022 – OCTOBER 5 2022

Work with a collective of individuals to meet team objectives accurately and effectively

Execute tasks assigned in a high quality and timely manner

Confident and self-motivated with independent work

Resolve problems independently and with proficiency

Engage with high volumes of clients, ensuring each individual receives the best quality of service

Follow guiding legislation in the distribution of regulated good

Adhere to AHS health standards and food safety protocol

Complete high volumes of transactions using a standardized POS system

FITNESS CONSULTANT/RECEPTIONIST

HERGYMVMT CANYON MEADOWS • OCTOBER 6 2022 – PRESENT

Acquired high profile administrative organization

Able to quickly grasp and navigate an advanced computer system

Attention to each clientele with unique problems, handled effectively and efficiently with great care

Upheld exceptional client rapport for entirety of employment

Executed managerial tasks upon general manager’s request

Productively worked with teammates to organize major events within the club, and heightened club’s overall sale revenue

Excelled in competitive sales gain for company profit

EDUCATION

NORTH STAR ACADEMY • 2020-2022 (ACADEMIC UPGRADING)

Early Child Care Studies

Introduction to Psychology

Personal Psychology

Development Psychology

Abnormal Psychology

DR EP SCARLETT HIGH SCHOOL • 2018-2020

Mathematics 20-2

Social studies 30-1

English 30-1

Science 20

Sports Medicine

AGLC CERTIFICATIONS

ProServe – 94% grade

ProTect – 90% grade

ReelFacts – 84% grade

EXTRACURRICULARS

Dr EP Scarlett Senior Basketball • 2018-2022

oEngaged in high pace teamwork

oCreated solution-based plans to achieve outlined goals

oDeveloped community engagement

Volunteer Work • 2016-2019

oMustard seed (2016)

oSamaritans Purse (2016-2019)

References Available Upon Request

Hardworking, motivated, and reliable individual looking to bring correlating skills to your organization.

Contact this candidate