Data Entry Desk Agent
Resume:
Robin Hanner
Resume
Des Moines, IA *****
****************@***********.***
I would like to thank you in advance for taking the time to review my Resume, I look forward to talk about a position with your company. Sincerely,
Robin Hanner
Work Experience
Mailroom Clerk
EDM Americas - West Des Moines, IA
January 2022 to June 2022
January 2022 to June 2022
EDM Americas
Responsible for processing the documents for MetLife Annuities. Using Capture and index software for updating the data Sort mail from p.o. box numbers, and prepare mail for Imaging. Transcribes source data into the required electronic format. Insurance companies have tons of data to be collected and processed regularly. A lot of data entry is involved in various insurance processes which need to be carried out within a quick time.
Correctly entered data can be extracted and analyzed which can be further used by businesses to take key business decisions.
Image documents from paper form to digital.
Index electronic Invoices.
Annuity account lookup, Apply funds to customer accounts. Verify if funds can be applied per Annuity restrictions. Deposit checks to JP Morgan via desktop check reader (Panasonic). Scan documents on Opex scanner making decisions on if the paperwork is Financial or non financial or just return mail.
5 hour turnaround time for SLA.
Document Imaging Specialist
Imagetek - Grimes, IA
May 2009 to July 2021
Imagetek, Grimes, IA May 2009 to July 2021
Document Imaging Specialist
Responsible for processing the documents
Entering the details of insurance application in to the system Using Capture and index software for updating the data Sort mail from p.o. box numbers, and prepare mail for Imaging. Transcribes source data into the required electronic format. Insurance companies have tons of data to be collected and processed regularly. A lot of data entry is involved in various insurance processes which need to be carried out within a quick time.
Correctly entered data can be extracted and analyzed which can be further used by businesses to take key business decisions.
Image documents from paper form to digital.
Index electronic Invoices. Check data entry for Insurance company mail Document Imaging Clerk
HOV Services - Des Moines, IA
January 2007 to April 2009
Document Imaging clerk
HOV Services January 2007 to April 2009
Responsible for Sorting and preparing medical records per procedures done by clinics and or Hospitals. Transcribe source data into the required electronic format data. Scan documents from paper form to digital.
Quality Control Images for Customer Satisfaction.
Wiring harness assembly
Thorson MFG - West Des Moines, IA
May 2000 to January 2007
Building wiring harnesses, putting terminals on wire ends. Soldering, tinning. testing. plugging. Injection Mold Operator / Trainer
Mid Central Plastics - Des Moines, IA
March 1993 to April 2000
Mid Central Plastics West Des Moines Ia
March 1993 to April 2000
Operate injection mold press as the mold opens promptly removing the part, requiring a quick time. Trim and inspect parts for defects and trim any extra flash off. Sonic weld parts together.
Use a hot stamp machine to print on parts.
Drill press to make specific diameter holes.
Air compressor Decatur to cut Gate off of parts.
Insert metal bosses inside mold so plastic can be molded around them. Train new employees for proper procedures and safety. Education
12 in General Studies
Tech - Des Moines, IA
January 1981 to January 1984
High school diploma or GED
Skills
• Digitization (10+ years)
• Data Entry (10+ years)
• Medical Records
• Medical Imaging (10+ years)
• Image Processing (10+ years)
• Adobe Photoshop (6 years)
• Photography
• Adobe Creative Suite (3 years)
• Quality Assurance (10+ years)
• Adobe Illustrator
• Mechanical Knowledge (10+ years)
• Order fulfillment (6 years)
• Adobe InDesign
• Graphic Design
• Manufacturing (10+ years)
• Assembly (10+ years)
• Soldering (10+ years)
• Typography
• Mortgage servicing
• Office experience
• Adobe Acrobat
• Mobile devices
• Typing
• Surface mount technology
• wire harness building, terminating, soldering, assembly, production. Document scanning, prepping, Indexing. (10+ years)
• Documentation review
• English
• 10 key calculator
• Customer service
• Microsoft Excel
• Plastics Injection Molding
• Electrical wiring
• Hand tools
• Microsoft Outlook
• Communication skills
• Computer skills
• Inventory control
• Microsoft Office
• Microsoft Word
• Driving
• Computer literacy
Languages
• English - Fluent
Assessments
Delivery driver fit — Highly Proficient
July 2021
Measures the traits that are important for successful delivery drivers Full results: Highly Proficient
Basic mechanical knowledge — Proficient
July 2021
Understanding and applying mechanical concepts and processes Full results: Proficient
Customer focus & orientation — Proficient
July 2021
Responding to customer situations with sensitivity Full results: Proficient
Verbal communication — Proficient
July 2021
Speaking clearly, correctly, and concisely
Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
July 2021
Responding to customer situations with sensitivity Full results: Proficient
Work motivation — Expert
August 2021
Level of motivation and discipline applied toward work Full results: Expert
Protecting patient privacy — Familiar
August 2021
Understanding privacy rules and regulations associated with patient records Full results: Familiar
Nursing assistant skills — Familiar
August 2021
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Familiar
Home health aide skills — Proficient
August 2021
Providing care to patients in a home setting
Full results: Proficient
Basic bookkeeping — Familiar
August 2021
Calculating and determining the accuracy of financial data Full results: Familiar
Advanced mechanical knowledge — Familiar
August 2021
Understanding and applying mechanical concepts and processes Full results: Familiar
Front desk agent (hotel) — Familiar
August 2021
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Familiar
Security guard skills — Proficient
September 2021
Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
Patient-focused care — Proficient
August 2021
Responding to patient concerns with sensitivity
Full results: Proficient
Basic maintenance and repair — Proficient
September 2021
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Retail customer service — Proficient
September 2021
Comprehending and responding to retail customer needs Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient September 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Automotive maintenance — Proficient
September 2021
Knowledge of vehicles, vehicle maintenance, and repairs Full results: Proficient
Clinical judgment — Familiar
September 2021
Assessing a patient's condition and implementing the appropriate medical intervention Full results: Familiar
HVAC technician — Familiar
September 2021
Designing, implementing, and troubleshooting commercial HVAC systems Full results: Familiar
Case management & social work — Proficient
September 2021
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Proficient
Teamwork: Interpersonal skills — Proficient
September 2021
Responding to challenging team situations at work
Full results: Proficient
HR: Compensation & benefits — Proficient
September 2021
Knowledge of compensation and benefits programs
Full results: Proficient
Technical support — Familiar
September 2021
Performing software, hardware, and network operations Full results: Familiar
Patient-focused care — Proficient
August 2021
Responding to patient concerns with sensitivity
Full results: Proficient
Customer focus & orientation — Proficient
July 2021
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Familiar
September 2021
Identifying and resolving common customer issues
Full results: Familiar
Work style: Conscientiousness — Highly Proficient
September 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient
Front desk agent (hotel) — Familiar
August 2021
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Familiar
Construction safety — Familiar
September 2021
Using safe practices while on a construction site
Full results: Familiar
Cooking skills: Basic food preparation — Proficient September 2021
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Building relationships for childcare providers — Familiar September 2021
Building positive and productive relationships with families of children ages 0–3 Full results: Familiar
Food safety — Proficient
September 2021
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
July 2021
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Familiar
September 2021
Identifying and resolving common customer issues
Full results: Familiar
Front desk agent (hotel) — Familiar
August 2021
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Familiar
Recruiting — Familiar
October 2021
Managing the candidate sourcing and selection process Full results: Familiar
Data entry: Attention to detail — Proficient
October 2021
Maintaining data integrity by detecting errors
Full results: Proficient
Basic bookkeeping — Familiar
August 2021
Calculating and determining the accuracy of financial data Full results: Familiar
Basic bookkeeping — Familiar
August 2021
Calculating and determining the accuracy of financial data Full results: Familiar
Warehouse associate — Proficient
October 2021
Assesses the tendencies that are important for success in warehouse roles Full results: Proficient
Front desk agent (hotel) — Familiar
August 2021
Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Familiar
Work style: Reliability — Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Proficient
July 2021
Responding to customer situations with sensitivity Full results: Proficient
Patient-focused care — Proficient
August 2021
Responding to patient concerns with sensitivity
Full results: Proficient
Data entry: Attention to detail — Proficient
October 2021
Maintaining data integrity by detecting errors
Full results: Proficient
Manufacturing fit — Proficient
April 2022
Measures the traits that are important for success in manufacturing roles Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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