CURRICULUM VITAE
David Raj
Catering & Hospitality Management Professional
Mobile : +91-996******* E-mail: adwtgo@r.postjobfree.com Gulf experienced professional with 04+years of progressive experience within and aviation and hospitality industry. Keenly interested to broaden accrued management skills towards professional advancement and career growth. Track record of successful staff training, adherence with catering standards and policies, commitment for completion of work on time. Dedicated team leader, who can bring to your business: additional professionalism, productive ideas, enthusiasm and out of the box thinking packed with practical experience. Possess excellent communication, interpersonal, time management, problem solving and decision making skills.
Technical Education
Diploma in Hotel Management
Berrys Hotel Management
Performance: completed
Airport Management (Customer Service)
APTEC Aviation & Hospitality Academy
Performance: completed
Graduation
Bachelor in Business Administration
Professional basis Course Achieved.
P r o f e s s i o n a l D e v e l o p ment
Certificate Course in HACCP.
Certificate Course in First Aid.
Certificate Course in Food Hygiene and Nutrition. Computer Courses
MSOffice, Diploma in Computer Management
KEY STRENGTHS
Experienced with Automated Meal Ordering System (AMOS) provided by Air serve. 1) Etihad Airways
2) British Airways.
Experienced in Operation Planning Database for importing, Exporting and updating Pax Figures and Special Meals of Etihad and Other Airlines.
Proficient in Computer applications and MS Office.
Aware about the Airport Planning Database for the movement of Flights.
Expertise about HACCP, Food Hygiene and Nutrition, Fire Safety.
Responsible for the day-to-day operations of all phases of catering / food service operation.
Strong working knowledge about catering operations.
Dedicated to maintain high quality standards
Strongly customer service oriented, and applies good planning and coordinates in delivery skills.
Middle Management Experience.
Problem solving and job complexity, team support and responsibilities in a timely and professional manner.
Co-ordinate with customer airlines to update meals ordering related information.
Exceptionally positive attitude, willingness to learn and like to use my knowledge and initiative to resolve all challenges.
Frequent Goal Achiever.
Coordinating and monitoring customer contact points. Job Experience - Present
Catering Officer
ETIHAD AIRPORT SERVICE CATERING
Since Jan 2016 till date
Supervision and preparation of the flight till its departure.
Checking the catering estimates and follows the updated catering figures.
Preparing catering orders, additional orders and catering checklist.
Maintaining the temperature of the food catered within the acceptable limits until it reaches the aircraft.
Marshaling the catering uplift, supervise in loading and offloading secure lock on all trolleys and containers and handover to cabin crew.
Ensuring Instructions in Airside Ramp Safety Manual are strictly followed
To look after the day today operational tasks in the organization.
Handling Inquiries along with creating new files, organizing them with Coordination with the flight supervisor’s team.
Maintain caterer user guide to ensure that all operational standards are communicate in a timely manner.
Monitoring of communication devices i.e. Sitatex, e-mails, Fax.
Preparation of flight allocation sheet for the incoming shift, listing complete updated information on individual flights i.e. ETA/ETD, Aircraft registrations.
Keep daily contacts with the team. Help sort out any problems faced by the team.
Co-ordinate with customer airlines to update meals ordering related information.
Updating Information such as flight schedule.
Ensure all operational departments being updated on the last-minute change on meals ordering related information such as flight schedule and special meals order.
Coordinating and monitoring customer contact points Job Experience – 01
Flight catering Supervisor (since 2008 – 2009.)
Qatar Airways (Doha)
Direct reporting to Duty Officer
Supervision and preparation of the flight till its departure.
Checking the catering estimates and follows the updated catering figures.
Preparing catering orders, additional orders and catering checklist.
Maintaining the temperature of the food catered within the acceptable limits until it reaches the aircraft.
Marshalling the catering uplift, supervise in loading and offloading secure lock on all trolleys and containers and handover to cabin crew.
Ensuring Instructions in Airside Ramp Safety Manual are strictly followed Job Experience – 02
Sky Gourment Flight Catering Flight Supervisor.
Monitoring and supervision of catering.
Responsible for ensuring an ongoing focus on catering weight and continued, tracked efforts to reduce weight carried onboard producing monthly reports of the same by aircraft type and haul
Periodic checks of quantity, quality and presentation of meal uplifted.
Checking the cleaning equipments/ items and hygienic condition of flight kitchen.
Maintaining all records/ information on flight handling in connection with catering and cabin service.
Job Experience – 03
Restaurant Manager in Pizza corner
Job Experience – 03
Restaurant Manager Papa John Pizza corner
Job Experience – 04
Oberoi Flight Service Flight Supervisor.
Personal Details
Date of Birth : 07.01.1987
Nationality : Indian
Marital Status : Married
Religion : Christian
Languages Known : English, Hindi, Malayalam, and Tamil Height : 5 Feet & 8 Inches.
Weight : 75 Kgs.
Passport
R7287633
Date of issue: 22/12/2017
Date of Expiry: 21/12/2027
References
Xavier
Operation Manager. EAS Catering.
Abu Dhabi International Air port.
Darryl Dias
Duty Officer, EAS Catering.
Abu Dhabi International Air port
DECLARATION
I hereby declare that the above-mentioned information’s are true and correct to the best of my knowledge and belief.
DavidRaj