Sales Associate Customer Service
Resume:
VELKYS J. GONZALEZ
Cellular: 407-***-**** **** Decoronado Ave. #301
Email: adwtgl@r.postjobfree.com Kissimmee, FL 34741
OBJECTIVE To attain a challenging and fulfilling career where I can prove my abilities and lead by example STRENGTHS
More than 10 years of sales experience and management
Ability to handle people with an enthusiasm that builds confidence and trust
Quick to learn and apply any procedures that develop and intensify employees’ skills
Quick to learn and apply any procedures that intensify and enhance chances of company’s success
Possess excellent communication skills
Self motivated and able to motivate others to achieve and succeed
Detail oriented, thorough, dedicated and well disciplined
Well organized and self directed in planning effective utilization of time and management
Proven effective team player
EXPERIENCE
June 2018 CLUB EXPLORIA LLC / SUMMER BAY RESORT Clermont, Florida to Timeshare Exit Sales Representative
Current Responsible for sales of exit packages to vacationing clientele. Duties include organizing and structuring personalized vacation programs for new and returning timeshare owners.
December ASCENDANT HOLIDAYS / CALIPSO CAY RESORT Kissimmee, Florida 2017 Timeshare Sales Representative
to Responsible for touring of resort property for visiting clientele and sales of timeshare June programs catered around their needs. Duties included detailed property and program description as 2018 well as providing knowledge of all benefits of vacation ownership and disclosure of all legal aspects. April 2006 WEALTH POOLS INTERNATIONAL, INC. Orlando, Florida to Telephone Sales Manager
December Responsible for daily operations of inbound and outbound telephone sales of call center staff. 2007 Duties included maintaining high standards and quality customer service for clientele. Focused on leadership and development of sales operatives as well as scheduling and daily interface with staff. January FastBack Marketing Inc. D.B.A. SprintR Scooters Orlando, Florida 2003 Sales and Product Development Director
to Responsible for daily operations of two storefront locations as well as management and development April 2006 of sales specialists. Duties included intense and aggressive marketing campaigns for the further enhancement and development of product.
December CRYSTAL MAGIC LASER PHOTO DEVELOPMENT Orlando, Florida 2002 Sales Specialist
to Responsible for sales and operations of storefront. January Duties included product description, detailed explanations and demonstrations, as well as 2003 handling daily cash management and credit card purchase applications. EXPERIENCE (Continued)
July 1998 THE WINNERS’ CIRCLE, INC. Orlando, Florida to Telephone Sales Manager
December Responsible for management of daily product sales of sales associate staff. 2002 Duties included maintaining high standards and quality customer service for clientele. Focused on leadership and development of sales operatives as well as scheduling and daily interface with staff. January INVISION ENTERTAINMENT Los Angeles, California 1997 Technical Assistant
to Responsible for assisting in media platforms with public, as well as production and direction of local July 1998 and national headlines.
Duties included assisting management in daily operations of media development and production. EDUCATION Panama City High School in Panama City, Republic of Panama REFERENCES
James Park
Richard A. Krista
Froilan Polo
Michelle Kuntz
Randoll Castillo
Iraida Matos
Lynn Saperstein
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