Profile
Work Experience
Project Manager, SWA Claims Management/Lloyd’s London
September 2022 - current
• Spearheaded software dev. projects delivering imaging technology to business loan services.
• Supported the product owner in maintaining a healthy Product Backlog and story prioritization.
• Developed Policies and Procedure Manuals covering my department and team.
• Ensured all functional and non-functional requirements are outlined accurately.
• Supported the transition to Agile promoting an Agile mindset and helped the organization and product development team establish Agile values and principles.
• Worked closely with management and stakeholders to manage the schedule, status, and details of each project.
McGuire Woods Consulting Agile Scrum Master – Data Migration Project Base August 2021 - July 2022
• Supported teams in data migration from premise to cloud resulting in faster response to market.
• Increased performance, scalability and security while serving customers during peaks.
• Supported the Product Owner in effective backlog management, while hitting 95% sprint goals.
• Responsible for removing impediments and working with other scrum masters within IT.
• Created Sprint Release Plans with input from development teams.
• Evaluated product progress at each iteration.
Scrum Master, State Auto Insurance
Jun. 2020 - Jul. 2021
• Coached team through story selection, sizing, task definition and participated proactively in developing and maintaining team standards, tools, and agile/scrum best practices reduced development time by 35%, while maintaining efficiency.
• Actively contributed to our organization-wide agile community, using agile best practices, and facilitated training sessions across teams to increase agile maturity, cross-functionality and delivered value faster to the customer and reduced overall defects by an overall 40.
• Continuously refined Agile processes for predictable and rapid software delivery, resulting in hitting 99% of project deadlines
• Owned the planning and scheduling of two-week sprints and clearly articulated the product vision to engineering, resulting in hitting 98% of the product goals defined Project Manager, UPC Insurance
September 2018 - June 2020
• Coached and supported the Product Owner in effective backlog management techniques and concepts like the INVEST, DEEP criteria, leading to healthier and better-written stories aligning with agile best practices and directly contributing to the team hitting 99% sprint goals.
• Responsible for removing impediments and working with other scrum masters within the IT organization to identify and plan sprints, address dependencies and risks with Epics, Features, and User stories.
• Scrum methodology
• Agile Mindset
• Backlog Management
• Conducting Sprints
• Effective Communication
• Market Trends
• Reports & Documentation
• Requirement Gathering
• Quality Assurance
• Servant Leadership
• Supervision & leadership
• User Validation
• Google Docs
• Microsoft Office
• Jira
Strengths
• SAFe®6 Scrum Master
• AWS Practitioner Certifacation
• State Farm Property
• CCC Software
• California Fair Claims Settlement
Practices Regulations
• TWIA/TFPA Desk Examiner
• Tower Hill (w/Navigator)
• XactAnalysis
• Xactimate
•
****.****@*****.***
8526 Nature Scene Drive
Las Vegas, NV 89139
Scrum Master/Project Manager
Sean F. Self
Contact
Certifications
Result driven and quality-focused Scrum Master/Agile Expert, with over 7 years of experience managing teams processing residential and commercial claims. Possesses a comprehensive understanding of all Agile methodologies and frameworks. Certified in Agile project management and skilled at completing successful projects on time. Impeccable ability to handle both teams and individuals, while remaining poised in any scenario. Highly adaptable and knowledgeable in task prioritization, risk management and workflow optimization using top-notch customer relations and organizational skills.