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Customer Service Experience Associate

Location:
Lower Sackville, NS, B4C 3Z4, Canada
Salary:
$15/hr
Posted:
April 29, 2023

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Resume:

LIGI GEORGE

**** ****** ******, *******, **** Scotia

B3J 3S4, Canada. (902) 919- 5258, Email: adwtdl@r.postjobfree.com

PROFESSIONAL SUMMERY

Experienced and enthusiastic personnel with excellent interpersonal and communication skills. Eager to magnify sales and profit of the organization through customer interaction and retention.

SKILLS

Customer service Adaptability Friendly demeanour

Target oriented Time management skills Problem solving

WORK EXPERIENCE

Customer Service Desk cum Cashier – Walmart Supercenter, 141 Damascus Road, Bedford

March 2023 - Present

• Ensure proper organization of the store

• Respond to customer complaints and questions

• Contribute to the customer service experience

• Educate and enlighten customers on product prices and details

• Address challenges according to policies of Walmart

• Handle issues of return, exchange, and refund

• Treat customers with courtesy

• Serve as a cheerful and helpful cashier

• Perform financial transactions in a fast-paced retail store environment

• Collaborate with co-workers to ensure highest degree of customer service

• Performed all checkout procedures quickly and accurately each time

• Ensure total satisfaction of customers during their shopping experience

Customer Experience Associate - Walmart Supercenter, 80 Port Access Road, Sydney

April 2022 – February 2023

• Extending friendly and courteous greetings to every customer in order to provide excellent customer service.

• Assisting customers by highlighting goods and services, finding products, and answering questions.

• Working with recovery merchandise

• Zoning assigned area.

• Transferring featured goods to their modular home.

• Assisting with Front End coverage.

• Support cash transactions

• Assisting with all OMNI functions

• Communicating with other associates to ensure floor coverage is maintained.

• Happily worked holidays and weekends and aimed to provide highest level of customer

service as possible.

Assistant Accountant – MS Unnikrishnan & Co, the Chartered Accountants Firm,

India

May 2018 - Dec 2021

• Responsible for cash and credit transactions

• Maintenance of book of accounts

• Record journal entries

• Preparation of ledger accounts and Trail balance

• Preparation of final accounts

• Process check-run and daily bank deposits

• Responsible for year-end close and accounts reconciliations

• Assist in tax preparation and auditing

• Review detailed quarterly and annual financial reports with analysis for submission to

executives

• Develop and maintain positive relationships with clients

EDUCATIONAL QUALIFICATION

Post Baccalaureate Diploma in Business Management, Cape Breton University, Sydney, NS, 2021- 2023

Master in Commerce, ST Thomas College, Kerala, India 2012-2014.

TECHNICAL QUALIFICATION

Certified Professional Accountant – Tally 9.0, Peach tree

MS Office

Availability

All Day: Full Time



Contact this candidate