RAJAN JACOB BPHARM MBA healthcare,
Mob 407-***-****
adwtd0@r.postjobfree.com
Orlando Florida 32824
Hospital Pharmacy and Healthcare management, quality and safety professional.
Career Objective;
To obtain a challenging management role in a growing healthcare organization with a Professional approach where; achievements and accomplishments are rewarded with recognition and responsibility.
Job profile:
Pharmacy and Health care management professional with 18 years of hospital Pharmacy experience, was serving as pharmacy manager (HOD), head of pharmacy purchase and inventory, head of narcotics, Importing of non-registered and controlled medicines. International modern hospital Dubai JCIA team member. Conducted audits and performance improvement, Healthcare quality and patient safety specialist
Professional qualification;
1) Bachelor of Pharmaceutical Sciences (B,Pharm) Graduated In 1995
University Of Mangalore, D.K, Mangalore
2) Diploma in Computer Applications, completed in 1997, Nanosoft computer Institute
3) Postgraduate Diploma in Hospital and Health Care Administration (PGDHHM) 2006-2007 Symbiosis Deemed University, Pune, India
4) Post Graduate Diploma in Medico Legal Studies (PGDMLS).2005-2007, Graduated In 2007 Symbiosis Deemed University, Pune, India
5) Master of Business administration in Health Care Services (M.B.A., Hcs) 2007-2009 S.M.U/Manipal Academy of Higher Education, Manipal, India.
6) Florida Board Certified Pharmacy Tech Advanced Diploma completed, PTU CA USA
REGISTRATIONS AND MEMBERSHIPS
Registered Pharmacy Technician,FLORIDA STATE
Registered Pharmacist under Kerala State Pharmacy Council, India.(LIFE)
Approved chemist by drug control dept. Kerala state.
Associate member of institute of healthcare executives .MIHE,UK
Member of Indian management association,MIMA(Life )
Fellow member of ‘Academy of General Education’ (FAGE), Manipal, INDIA.
Life member of Christian medical association of India.(C.M.A.I)
Kerala state pharmacy graduate association.
Member NAHQ USA,
Member ASPPS, IHI
CPHQ Training completed
Pharmacy tech state approved training completed,PTU CA
BLS AHA VALID TILL 08/07/2022
Member CDFMC
Professional Experience
1 Pharmacy Tech RPT
Specialty pharmacy, Orlando, FL USA
Working Since May 16, 2020.
2 Senior pharmacist
AL Zahra Pvt hospital Al Barsha, Dubai.
From 05/10/2016 to 30/01/2019
Leading a team of 20 pharmacists,
Preparation of IV, compounding
Medication management
Managing the pharmacy operations, indenting daily stocks,
Coordinating various departments to achieve the goal
Monitoring the dispensing and billing,
Customer service, solving patient complaints.
Staff education .preceptor and mentor.
Expiry management, Inventory management
Ensure smooth work flow
Maintain records ready for inspection.
Addressing patient complaints and find solution to resolve it.
Acts as a drug information resource to patients, medical staff, nursing staff and ancillary department personnel.
Maintaining a quality working environment, motivating staff.
Applying JCI policies and Protocols to the work place.
Resolving work flow issues, maintain staff shortages and necessary assistance to staff when required,
Monitoring the performance of new staffs, improving them by giving proper training.
Managing the daily cash and reduce stationary usage to a meet minimum operating cost
Approval for expensive drugs, managing availability.
Insurance rejections and reconciliation, Managing track of approvals and submissions.
Online Incident reporting,
Preparation of ethical, dermatological preparations, whenever required.
2 Pharmaceutical purchase officer
Dr.sulaiman al Habib hospital
DHCC .DUBAI
June 15 2016 to 20/08/2016
Selection, negotiation and procurement of drugs
Adopting generic drug policy.
Managing the pharmacy store
Inventory control, expiry management, profit maximization
JCIA approved pharmacy store management
Streamline procurement processes
Making PURCHASE REQUEST and PURCHASE ORDER
Authorize and evaluate goods receipt, and ensure adherence to quality
Manage and adhere to long-term contracts with suppliers (Blanket purchase )
Ensure adequate stock levels using reorder levels.
Importing medicines with permission of MOH.
Support and coordinate with the various departments particularly with accounts and operating officer.
Work closely with suppliers to ensure effective support.
Record all transactions and periodically conduct ageing analysis, expiry management.
Evaluating suppliers,
JCIA protocols
Preparing reports,
Slow moving and Nonmoving stocks management
Drug codes verification and updating
Managing ward stocks levels to prevent excess stock levels.
Expensive drugs monitoring
Drugs availability 24/7, timely arranging of special drugs from another hospitals
3 Pharmacy manager,
HOD, Head of Narcotics and Purchase.
International Modern hospital, managed by sunrise hospital group
Working SINCE JAN 2014 to 31/02/2016
Duties and responsibilities
Performs all managerial functions Co-chair PTC.HOD Pharmacy, Narcotics, purchase and Inventory,
Negotiation with drug companies for better bonus and benefits. Shelf rents, profit maximization, Expiry issue resolving,
Tracking record of daily insurance submissions and rejections.
Software installation issues, training for staff,
Provides consultative services through participation in the overall development of Pharmacy Services policies, procedures, and standards in addition to the continued patient care evaluation program as related to drug use and effectiveness.-
Assures the adherence to approved and accepted ethical and professional practices throughout the service by maintaining the proper storage, preparation and dispensation of all drugs, chemicals and biological and by careful monitoring, either personally or as delegated, and routine inspection and review of related records and documents and monthly reports.
Administers field-wide control for the standard procedures as related to storing, handling, recording, dispensing and distribution of all regularly stocked and specially prescribed pharmaceuticals.
Secures all health authority import permits for the introduction of all narcotic, controlled and psychotropic drugs into the Hospital’s use. Submits annual narcotic requirement forecast based on estimated usage. Reports on a quarterly basis, inventory and usage of all narcotic, controlled and psychotropic drugs to the Health Authority and all other related correspondence is dealt with, through the appropriate channels, as required.
Directs the design and preparation of the publication of Drug Formulary of all available and approved drugs every two years as a reference for all medical personnel. Reviews pharmaceutical journals, publications and pharmacy newsletters for the identification of newly marketed drugs. Reviews all pharmaceutical manufacturers’ catalogs and brochures and various professional reference books and articles for use by all medical personnel.
Meets, on a regular basis, with all local pharmaceutical agents/vendors to maintain up-to-date information regarding newly registered drugs with the DHA. Ensures that such agents/vendors comply with storage and sanitation standards as approved by the Environmental Health Unit and recommends that the company takes necessary action to prevent violation of any standards.
Participates in the T.Q.M. programs in collaboration with T.Q.M. Department. Serves as member of the Pharmacy & Therapeutics Committee, Drug Utilization Review Committee, and other hospital-wide committees attending to its regular meeting and appropriately taking actions to Pharmacy-related issues on a timely manner. Advises on matters pertaining to criteria of treatment, cost, and correct usage of drugs in the administration of patient care, etc.
Assesses, evaluates, and follow ups pharmacy staffs who are candidates for licensing to submit licensing requirements and be qualified for the licensure examination.
Acts and makes immediate decisions upon receipt of any circular/letter issued by the Dubai Health Authority (D.H.A) recommending withdrawal and/or discontinuation of any medication, or to report any unexpected adverse effects.
Assures, either personally or as delegated, that all employees receive mandatory fire safety, infection control and/or other in-house educational training, in accordance with regulations.
Responsible for the written policies and procedures, overall maintenance of adequate supplies and in-house preparations, proper control and expeditious dispensing of pharmaceutical items.
Determines Pharmacy Services drug distribution systems from the store to Pharmacy, nursing stations, and other clinical area stores.
Ensures proper dispensing to eligible drugs and other insurance employees’ appropriate prescriptions per SGH policies and contract agreement.
Establishes close liaison with Dubai Health Authority for complying with its governing rules and regulations regarding the use and control of all drugs.
Reports to; Chief of Medical Operations with regards to medical problems; and to the Chief Operating Officer with respect to administrative issues.
Participates in the development of Pharmacy Services policies, procedures, and standards in addition to the continued patient care evaluation programs related to drug use and effectiveness.
Adheres to approved and accepted ethical and professional practices throughout the service.
Maintains proper storage, preparation and dispensing of all drugs and chemicals that are biological hazards by careful monitoring, either personally or by delegation to conduct routine inspection of these items including proper and professional administration of such drugs and contaminants.
Secures Dubai Health Authority (DHA) import permits for the introduction of all narcotic, controlled and psychotropic drugs into the hospital.
Forecasts and submits annual narcotic requirement based on actual and estimated usages.
Reports on a quarterly basis, inventory and consumption of all narcotics, controlled, and psychotropic drugs to the Dubai Health Authority.
Reviews all pharmaceutical manufacturers’ catalogs and brochures and various professional reference books and articles including preparation of Drug Formulary publication of all available and approved drugs for reference by doctors, nurses, and other healthcare providers.
Meets on a regular basis, with all local pharmaceutical agents/vendors to maintain up-to-date information regarding drugs newly registered with the Dubai Health Authority.
Deals only with agents/vendors complying with storage and sanitation standards as approved by the Environmental Health and Sanitation Agency. Eg COLD CHAIN Monitoring.
Chair Pharmacy and Therapeutics Committee with responsibilities to prepare agenda; presides the meetings, and make follow through on the implementations of the decisions made.
Assesses pharmacy candidates at the time of interview and recommends them for hire to Pharmacy Department.
Decides upon receipt of any circular/letter issued by the Dubai Health Authority recommending withdrawal, discontinuation of any medication, and to report unexpected adverse effects.
Assures, either personally or as delegated, that all employees receive mandatory fire safety, infection control and/or other in-house educational training in collaboration with Quality department.
Supervises and monitors pharmaceutical issuances from Pharmacy warehouse to the Main and Pharmacy area stores.
Was Responsible for approving purchases of pharmaceutical items in collaboration with Materials Management and Monitors pharmaceutical re-ordering levels, prices, and expiry dates of stocks in shelves and items on order.
Reviews and approves all invoices of medicines before payment from the suppliers to ensure prices, bonuses, and discounts are applied on the bills as agreed with the vendors.
Delegated duties and responsibilities to the staff in the department utilizing their time effectively and allocated responsibilities accordingly.
Streamlined the work flow of pharmacy and nursing department.
Liaises with medical companies and obtain best quote for the required medicines including sponsoring of hospital educational activities in collaboration with CME Officer
Attends to the Steering Committee Meeting and any other meetings as required and communicates to the staff in the department any related decisions made for implementation.
Performs other duties as may be assigned by the COO to effect efficient service.
4 Senior pharmacist/Team leader
AL Zahra Private Hospital, P.B no 3499
Sharjah, U.A.E
Period : 20 th November 1998 to 31 Jan2014
Senior Hospital Pharmacist. 15 YEARS EXPERIENCE
Key responsibilities handled:
Provides ethical professional Pharmacy services to OP and in patients.
Team leader and Member of quality, management and education committees.
Training and evaluating new recruits. Ensure smooth running of pharmacy.
Drug Information to medical and paramedical Professionals and counseling Patients on Drugs,
its usage and side effects etc.
5 Kerala State Drugs and Pharmaceuticals (KSDP)
(Government)
Trainee chemist
Kalavoor Alleppey Dist Kerala
Trainee production in plant 1994-95.
Organization Overview
A governmental organization under Kerala state government for the fulfillment of the health related needs of the state, involved in production of pharmaceutical items.
Quality assurance department -tablets, stores, liquids, parenteral, capsule,
Soft gelatin capsules.
Overall production supervision in assigned units
Duty arrangements .production planning.
Analysis, in process analysis, documentation.
Hospital Management Training
Completed Hospital management training in Al Zahra Hospital Sharjah for
The Purpose of completing post graduate Studies in Hospital and Health Care Management.
Special Interest
a.Health care administration/ management advisor/Healthcare operations / strategic management
b.Medical tourism management
c.Member of JCIA team.
d.Project guide to MBA students
Current projects
1The impact of healthcare accreditation on U.A.E hospitals .a special interest on patient care improvement –PhD thesis
2Analysis of drug usage in U.A .E
3Unified drug policy
4Medical tourism possibilities in U.A.E, Comparing India and U.A.E.
Key Skills
Arabic, English, Hindi, Malayalam, Tamil and Kannada.
Negotiating, purchasing, managing the whole pharmacy team
High Degree of Personal Integrity, Work Management & Execution Capabilities
Ability to Make Independent Decisions; Exceptional Productivity under Stress with Strict Deadlines.
Attention to Detail with Emphasis on Completeness, Accuracy, and Ethics.
Initiative, Tact, Ability to Communicate Concepts, Objectives, and Ideas Clearly and Concisely. Strong Multi-Tasking Skills, Streamlining Processes, Moreover, was implementing them to Suit Business Requirements.
Personal Data
Date & Place of Birth : JAN .20.1974, Thamallakal.Kerala state
Nationality : INDIAN
Marital Status : MARRIED
Sex : Male
Father’s Name : Late Mr. N.G. JACOB
Passport Number : L 9730581/ DUBAI
VALID TILL : USA green card holder
Driving license : U.A.E, INDIA FLORIDA STATE
Reference:
1 LIJA GEORGE, pharmacist Al Zahra hospital. Dubai mob0559201574
2Dr.karam Noshy,chairman of pharmacy, AL Zahra hospitals mob .050-*******
3DR .Kishan Pakkal .CEO, International Modern Hospital, mob 050*******
4Dr MONA DEIAB Director of pharmacy 043786118