Customer Service Technician

JENNIFER L. FORD

**** ********* ****** *******, ** 39209

Phone: 601-***-****

Email: **************@*****.***

Objective:

I am organized, hardworking, disciplined, motivated, energetic, and dedicated individual who can serve clients in a professional and pleasant manner.

EDUCATION:

College: Computer Networking North Metro Tech 1999 Marietta, GA

High School: GED Cobb County Adult Education Marietta GA.

Related Skills:

Capable of work in a challenging and busy environment

Outstanding oral and written communication skills

MS Word, Excel, Power Point

Fast Learner

Great Multi-Task

Detail Oriented

Reliable

Work Experience:

M&M Quick Lube 2010-2021

Customer Service Technician\ Jackson, MS

Answered the telephone; sweep/mop the shop/bathroom, made coffee for the customers. Inventoried, ordered and restocked the shelves with oil filters. Made sure the shop was kept cleaned at all times.

Private Duty Sitting 2013-2022

Reginald Cross\Jackson, MS

Provided companionship including assistance with walking, cleaning and meal preparation. Assisted with activities of daily living, and drove client to various appointments on specific. Observed and reported any sudden changes in the client, mental, physical, and emotional. Established and maintained effective communication and a professional relationship with the client, and the family.

Sprint Mart 2009-2010

Cashier\Jackson, MS

Operated a cash register for cash, and credit card transactions with 100% accuracy. Stocked and replenished merchandise according to store merchandising layouts. Cleaned and organized the store, including the checkout desk and displays. Handled all customer relations issues in a gracious manner and in accordance with company policies.

References are available on request

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