User Experience/ User Interface Designer

SARAH HODGENS

Boston, MA ***** - 508-***-**** - *******************@*****.*** - sarahhodgensdesigns.com SUMMARY

As a certified UX/UI designer, I excel in turning complex data into accessible and responsive designs while keeping the user experience at the forefront. With expertise in data analysis, research, and a strong focus on accessibility, my professional brand is built on delivering holistic stories through user-centered design.

EXPERIENCE

User Experience/ User Interface Designer 12/2022- Present Dana Farber Cancer Institute – Boston, MA

● Spearheaded the design of a new historical timeline feature, which led to an extended scope of the project to develop a historical microsite. Set a goal to increase engagement with the redesigned microsite by 25% within the first 6 months of launch, and projected a 15% increase in user retention on the website section after redesign launch.

● Synthesized data points into a cohesive narrative with the aim of increasing financial support, showcasing innovation leaders, and providing accurate historical content, and projected a 20% increase in donations to the institute from page traffic as a result of the improved user experience and storytelling.

● Developed and maintained design guidelines and a pattern library, ensuring consistency and efficiency across all digital products while adhering to ADA guidelines

● Collaborated closely with developers to ensure designs were accurately implemented, providing guidance and support throughout the development process.

User Experience Researcher and Designer 10/2022 - Present American Youth Literacy Foundation

● Led three user experience research studies using Loop11 software to evaluate the effectiveness of digital literacy resources for children in low SES education systems, generating insights that informed the development of impactful educational solutions for underserved communities.

● Collaborated with cross-functional teams, including product management, engineering, and design, to collaboratively design five research plans and analyze data, with a focus on driving a user-centered product development process. Projected a 18% increase in user satisfaction scores for the foundation's test participants as a result.

● Communicated complex research findings as actionable insights to four stakeholders through effective presentations, using exceptional communication skills to drive informed decision-making and positively impact the organization at all levels. Gallery Manager 01/2021-9/2021

Senior Art Consultant 05/2019 – 01/2021

Sheldon Fine Art Gallery – Newport, RI

● Led redesign and development of homepage with appointment booking feature during COVID-19 pandemic

● Developed and implemented POS, bookkeeping, inventory management protocol, compiled sales analysis and profit margins through excel modeling.

● Facilitated communication and collaboration between clients, artists, and the sales team to achieve quality and timely deliverables while exceeding expectations. Met and exceeded all monthly goals (aided in over $400,000 of new business). EDUCATION & CERTIFICATIONS

Google Data Analytics Certificate Expected Completion - 10/2023 Introduction to Accessibility and Inclusive Design - University of Illinois at Urbana-Champaign Expected Completion - 04/2023 Google User Experience Design Certificate 04/2022

User Experience/ User Interface Design Certificate - Cornell University 10/2021 Boston College - Chestnut Hill, MA 05/2019

Bachelor of Arts: Art History Minor: Foundations of Education Concentration: Psychology TOOLS

Figma, Adobe XD, Sketch, InDesign, Miro, Balsamiq, Loop11 Usability Testing Software, Qualtircs, Ustertesting.com, Excel, Google Sheets, Canva, WIX, Squarespace, HTML/CSS, Beginner/Intermediate SKILLS

Accessibility Design, Wireframing, User Research, User Interviews, Heuristic Evaluation, Usability Studies, Persona Creation, Competitive Analysis, User Journey Mapping, Workshop Facilitation

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