Marie Bourassa

Huntley, IL 224-***-****

adwtbj@r.postjobfree.com

Summary

Administrative Professional able to provide all necessary organizational support with confidence, team spirit and attention to detail. Strong analytical and organizational skills and ability to multitask. Excellent interpersonal skills, phone manner and office etiquette. Skilled in Microsoft Word, Excel, Power Point, and Salesforce. Professional Experience

PAYLOCITY

Schaumburg, IL

Account Manager I April 2022-Present

Resolve client payroll and HR system issues and retain clients Provide customer service through technical knowledge, leveraging resources, and prioritizing issues Primary point of contact within a team supporting a client base DOVENMUEHLE MORTGAGE / AJILON STAFFING

Lake Zurich, IL

Correspondence Representative I August 2020-March 2022 Received, reviewed, analyzed, researched, and responded to all written correspondence Coordinated with applicable departments to research issues and prepare responses Researched open items and resolved customer issues SEARS HOLDINGS / MANPOWER

Hoffman Estates, IL

E-commerce/Item Build Specialist May 2011 – November 2019 Responsible for all activities regarding product-to-site and maintaining online content for merchandise Built items in SPIN and ensured all attributes were set up accurately Coordinated with inventory teams, merchants, buyers marketing team, vendors and studio E-commerce/Merchant Operations Specialist November 2015 – October 2018 Building deals and coupon codes in Deals UI

Creating collections for Deal Pages

Building offers in SOP for affiliate partners

Using SPIN to set up MAP rules, Hot Buy flags, activate and deactivate items, build bundles Wrote training material for MAP rules and building bundles & collections Responsible for working on Blue Light Special as well as training others Sign Specialist May 2013 - November 2015

Building and printing signs for business units in Sign Riter and RES programs Trained merchants on sign request process

Trained others on building signs using RES

Collaborated to design new apparel sign request form as well as training material “Keys to Perfect Sign” Education

Master of Business Administration

University of Phoenix, Schaumburg, IL

Bachelor of Science in Economics & Business Administration Elmhurst College, Elmhurst, IL