Customer Service Manager

Steven Myers

**** *. **** **. #* Dallas,Tx *****

{214}708-5419/469-***-**** cell

adwt70@r.postjobfree.com

Career Objective:

A position in Sales & Management with a focus on Marketing & Customer service Summary of Qualifications

* Over 30yrs experience in sales/restaurant industry and related fields, while providing increased levels of product knowledge and leadership skills

* Highly organized and motivated, able to effectively multi-task and complete projects under pressure

* Known for building an extensive client portfolio and strong vendor relationships Professional Experience

(2022- Present) OP Team

· AV Technician; Setup & Breakdown of Audio and Visual Components/ Computers, Lighting, Sound Board

(2020 - 2022) City of Dallas Water Utilities

Labor II, Maintain & Repair all water mains and fire hydrants

(2019-2020 )Al Bernait’s Oak Lawn,Dallas,Tx 75219

•Captain.·21yr old Highland Park Steakhouse

•Maintain High service and Menu Knowledge Standards while maintaining an extensive client portfolio

{2017-2019) Great Scott Restaurant, Grapevine, Tx

Service manager, Bartender, Server

• Specialized in Charcuterie cuisine

• Oversaw and assisted with all daily activities, including private parties, open and closing duties, vendor contacts and customer service

{2016-2018) Cornerstone Foundation Repair, Dallas, TX Sales Consultant

• Inspect and measure homes for the area of a grade beam

• Estimate damages

• Work directly with Homeowners, Realtors and General Contractors

(2000-2017) 4511 Restaurant Group (Abacus) Dallas, TX Captain, Banquet Captain, Service Manager, Asst. Manager

•Specializing in Global Contemporary Cuisine

• Maintaining an extensive client and product/ingredient portfolio

• Oversaw and assisted with daily activities, private functions, vendor relationships and customer service

(2010-2012) All-Pro Construction & Roofing, Carrollton, TX Sala Associate

• Generate all sales leads

• Selling and scheduling of all roofing, fencing and general contracting

• Assist in al installations

(1995-2000) Lombardi’s Inc. (311 Market St. / Lombardi Mare), Dallas, TX Head Waiter, Banquet Captain, Bartender

• Specialized in Regional/ Classical Coastal Italian Cuisine

• Provided quality customer service

• Consistently achieved or exceeded all sales goals

• Training of all FOH staff

Education

University of North Texas

Major: Business Marketing

Minor: Management

(1994-1998)

Brookhaven Community College

General Studies

(1993-1994)

Austin Community College

General Studies

(1992-1993)

References Available Upon Request

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