Nelson Westmoreland

SUMMARY

Accomplished and results-driven sales executive looking for an opportunity as a Sales Account Manager. Successful experience and a proven track record in attracting new opportunities and managing accounts. Considerable experience as a field service technician for large commercial chill water systems and industrial refrigeration process equipment.

EXPERIENCE

Gowan Inc. Houston, TX 2021 - Present

Service Sales and Operations

Executed sales plans for new business development from initial proposals through follow-up activities. Averaged 120% of $3 million quota

Directed the technical support for existing customers to ensure customer satisfaction. Customer satisfaction score 10 out of 10

Assisted in developing marketing plans to promote growth. Grew business 35% per year

Travers Mechanical Houston, TX 2020 - 2021

Service Manager

Managed all aspects of HVAC service department including schedules, procurement, and service resolution. Five direct reports

Maintained customer satisfaction and long-term relationships. 25 industrial customer accounts

Johnson Controls Houston, TX 2007 - 2020

Sales Executive

Maintained top sales nationwide for 10 years for over 3600 sales executives

York Int Houston, TX 1989 - 2007

Sales Manager (2003 - 2007)

Established new customer base & maintained long-term relationships in

West Texas and Permian Basin areas. Served 35 oil and gas customers

Field Operations Manager (1999 - 2003)

Enhanced communication and customer service skills and time management skills. Managed 12 technitions

Field Service Technician (1989 - 1999)

Gained valuable experience with installation, service, and maintenance in the HVAC industry.

Proficient in adherence to industry safety standards.

EDUCATION

Pipefitters Local 211 Apprentice School Houston, TX - Completed 5-year apprenticeship

SKILLS

Confidence

Reliability

Conflict Resolution with customers

Contact this candidate