Cashanka Nelson

Highly Skilled, Dependable, Dedicated Worker

Albany, GA 31721

adwt5a@r.postjobfree.com

+1-229-***-****

To become an assett to your company. I will perform each task to the best of my ability and assure punctuality and great attendence daily.

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

BroadPath Healthcare Solutions - Remote

May 2021 to February 2023

• Maintained up-to-date knowledge of customer accounts

• Provided assistance to clients

• Explained products and benefits

• Resolved payment and order disputes

• Coach advocates on opportunities

• Operating systems and tools

• Processing payments and orders

Tech Support Representative

Sitel-WorkAtHome-US - Nashville, TN

April 2017 to May 2021

Assist customers with accounts via computer

• Assist with technical concerns

• Troubleshooting techniques

• Testing applications

• Process orders, payments, equipment, and assuring all customer needs

• Provide Stellar customer service and making each customer feel special

• Addressing all concerns

Certified Nursing Assistant (CNA)

Albany Advocacy Resource Center - Albany, GA

February 2000 to July 2019

• Assist clients with medical, personal, and physical needs on a daily biases.

• Assist with personal and business needs

• Provide assistance in the community an d group outings. Production Worker

Cintas - Albany, GA

June 2014 to April 2018

• Hanging,Sorting, Packing, Loading Items Bulk for Customers

• Lifting, Pushing Pulling, and Carrying Bulk Items

• Scanning, Inventory, and Placing Items with accuracy for Customers Education

HIGH SCHOOL DIPLOMA

ALBANY HIGH SCHOOL

September 1992 to June 1996

Skills

• General Warehouse Worker

• Fast past production environment

• Ability to work fast and efficiently

• Great team worker

• Assist with all tasks needed

• Assembly

• Food Processing

• Packaging

• Order Picking

• Shipping & Receiving

• Technical Support

• Troubleshooting

• Computer Networking

• Microsoft Windows

• Operating Systems

Certifications and Licenses

CNA

CPR Certification

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