Quality Manager Controller

AMANDA HOLLOWAY

LaGrange GA ***** · 706-***-****

******************@*****.*** ·

Focused Quality Controller with 13 years of experience conducting testing to facilitate quality and condition results. Possesses superior product knowledge to train and educate staff while maintaining optimal product storage and efficiency. Builds and maintains effective working relationships with internal and external customers.

EXPERIENCE

QUALITY MANAGER, MS COMPANIES

WEST POINT, GA {JULY 2010- CURRENT

Equipped and organized facility to comply with company strategy for online and offline quality controls.

Reported production malfunctions to managers and production supervisors.

Inspected products and worker progress throughout production.

Evaluated quality problems and performed assessments to identify and resolve issues.

Applied coaching techniques and tools to support managers and team members in improving performance.

Provided observations, took measurements, and performed tests at various stages according to quality control plan.

Increased customer satisfaction through adherence to quality standards and customer requirements.

Recorded, analyzed, and distributed statistical information.

Mentored and encouraged employees to strive for excellence while fostering professional growth.

Wrote and implemented new rework procedures to standardize processes and streamline workflow.

Tracked quality issues with external customers, suppliers, and internal plant operations.

Liaised with HR manager to organize and perform quality standard training for new and existing staff.

EDUCATION

JULY 2000

GED, WEST GEORGIA TECH

SKILLS

Budget Preparation

Operations Analysis

Tracking Coordination

Hazardous Material Handling

Problem-Solving Ability

Repair Work

Supplier Relationship Management

Team Training

Quality Assurance

External Audit Support

Coordination

Operational Improvements

Supplier Audits

Invoicing

PO’s

Time tracking for employees

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