Unarmed Security Customer Service

Dean Booker

Security Protection Specialist / Airline Employee.

Euclid, OH 44117

***********@*****.*** - 216 - 703 - 3354

I'm a loyal and dedicated individual with ambition to succeed. Honesty with integrity, able to multi - task, good / communicator, with supervisor experience managing others. I'm able to provide (Excellent ) Customer Service Skills, Communication Skills, Security Protection Skills, Knowledge Of Casino Gaming Surveillance, Basic Stratgy - Table Games, Card Counting, Ways of Cheating, Experience using Surveillance Equipment, Cameras, Computers, Report Writing Skills and '' Excellent '' Driving Skills.. Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Security Guard

Bank Of Nevada. Job - Title - Las Vegas, NV - July 2007 to January 2008 Location: 5976 Euclid street Las Vegas NV. 89120. Employment Verification # 702 - 248 - 4200. Contact Manager - Ms. Flossie Christensen. Duration: 07/2007 - 01/2008. Job - Duties: I was responsible for the over- all security protection of a banking operations center. I operated a Hirsh Velocity control system that monitored

& controlled all entrance & exit doors, gates and vault doors. I also conducted surveillance observation of incoming & outgoing employees, vendors and armored vehicles. I observed attempted bank robberies on tape and supplied information to Managers, Las Vegas Metro - Police and FBI. I also wrote detailed reports when required.

Security Officer

CAESARS PALACE HOTEL & CASINO. Job - Title - Las Vegas, NV - April 2006 to April 2007 Address: 3570 S. Las Vegas Blvd, Las Vegas NV. Supervisor - Mr. Richard Dickman. Duration Of Employment: 04/2006 - 04 /2007. Employment Verification # 702 - 273 - 3900. Job - Duties were: I was responsible for providing (Excellent) Customer Service Skills, Communication Skills, and Security Protection to all hotel & casino guest, employees and property. I also conduct surveillance observation, responded to all (Emergencies & Alarms) and patrolled the inner & outer perimeters of the hotel

& casino. I wrote detailed reports when required, help guest with lost & found items and filling out different types of incident reports, conducted gamming table chip - fills, credits and money transfers. I work with Metro

- Police & Clark County Fire Department on occasions. Security Officer

IMPERIAL PALACE HOTEL & CASINO. Job - Title - Las Vegas, NV - December 2005 to March 2006 Address: Las Vegas Blvd. Las Vegas NV. Duration Of Employment: 12/2005 - 03/2006. Job - Duties were: I was responsible for the security protection of hotel & casino guest & employees. I also conducted gamming table

- fills, box - drops, credits and money transfers. Patrolled various areas of the hotel & casino and monitored outside traffic. Employment Verification # 702 - 794 - 3192. Automation Operator

T.R. W. Valve Division I.N.C. - Cleveland, OH - September 1977 to May 2003 Various job positions held within this Company.

Loss - Preventions Agent

Target I.N.C. Job - Title - Mayfield Hts, OH - January 2001 to December 2001 Duration Of Employment: 01 / 2001 - 12 / 2001 Job - Duties were: I was responsible for the over - all security protection of all Target retail store customers & employees in a retail store enviorment. I also worked in the customer service department dealing with customer complaints. I made arrest of people attempting to steal merchandise, conducted surveillance of store employees, operated various camera systems, monitors, and V.C.R. equipment. I also wrote various types of detailed reports and worked with the local police department and state / prosecutor with theft / crime issues.

Employer: T.R.W. VALVE DIVISION I.N.C. Job - Titles: Supervisor, Inventory Control Clerk, Laborer, Security Guard, Quality Control Inspector, and Warehouseman. In my last position that I held, I was responsible for the supervision of a department of thirty - five employees producing engine valves for General Motors & Ford Motors I.N.C. and other automotive parts. I also was responsible for conducting safety meetings, handling employee's time sheets and dealing with quality control issues within my department. I also Adhered to all OSHA regulated standards, administered to employee corrective actions when needed and handled customer complaint issues. Employer Closed In 2003. All Employee's were Laid - Off ! EDUCATION

Certificate in Casino Surveillance

College Southern Nevada - Las Vegas, NV

January 2011 to January 2012

Diploma

Glenville High School - Cleveland, OH

1974 to 1977

SKILLS

Shipping & Recieving Skills, '' Excellent '' Driver Skills, WareHouse Skills, Security Protection Skills, Gaming Surveillance Skills, Customer Service Skills and Supervisor Skills., Customer Service, Computer Skills AWARDS

Employee Of The Month Award.

October 2006

I was Reconized for providing, Outstanding Customer Service for the Month of October at Caesars Palace Hotel & Casino.

CERTIFICATIONS/LICENSES

Unarmed Security.

January 2008 to January 2012

Unarmed Security Sheriffs Card, provided by Las Vegas Metropolitan Police Department. GROUPS

Retired

February 2008 to Present

Interested in a Part - Time Customer Service Position ! ADDITIONAL INFORMATION

Expert in providing ; (Excellent) Customer Service Skills, Communication Skills, Management Skills, Driving Skills, Security Protection Skills, Surveillance Observation Skills Casino Gaming Surveillance Certificate Recieved : Dec Of 2011. Detailed - Report Writing Skills, Computer Skills, CCTV, Monitors, Surveillance Systems and a Supervisor for 5 - plus years at T.R.W. Automotive Division I.N.C. in Cleveland, Ohio.

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